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jamez
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Joined: Feb 25, 2006
Posts: 2
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 Posted: Sat Feb 25, 2006 12:10 pm Post subject: TT300 "no gps device" when turned on |
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Hi all, just got my tomtom go 300 today, wacked the sd card in, went outside, turned it on, got the splash screen and then a screen which it looked like it was reading the sd card. THEN i get a blue screen and at the bottom it says "no gps device" ? i cant actually do anything with it ?
someone help meee  please
Cheers
James |
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TuurG
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Joined: Nov 23, 2004
Posts: 454
Location: Haarlem, The Netherlands
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| Posted: Sat Feb 25, 2006 12:47 pm Post subject: |
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bring it back to the shop for replacement
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JimmyTheHand
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Joined: Apr 16, 2005
Posts: 386
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| Posted: Sat Feb 25, 2006 12:56 pm Post subject: Re: TT300 "no gps device" when turned on |
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| jamez wrote: | Hi all, just got my tomtom go 300 today, wacked the sd card in, went outside, turned it on, got the splash screen and then a screen which it looked like it was reading the sd card. THEN i get a blue screen and at the bottom it says "no gps device" ? i cant actually do anything with it ?
someone help meee please
Cheers
James |
The message "no gps device" flashes up sometimes when you first switch it on, but then should switch to something about signals.
When the message stayed up, mine had to go back to TomTom  (but service was quick and efficient and no cost to me  ) - however I could use all the menus, browse the maps etc.
So it sounds like it's faulty so take it back if you have just brought it
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jamez
Occasional Visitor
Joined: Feb 25, 2006
Posts: 2
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| Posted: Sat Feb 25, 2006 1:02 pm Post subject: |
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| thanks for the replies people. unfortunately i got it from ebay ! was advertised as brand new though. ive contacted the seller, and ive contacted tomtom support, just a waiting game now, big disappointment. |
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gingernut777
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Joined: Nov 03, 2004
Posts: 251
Location: Earth where else
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| Posted: Sun Feb 26, 2006 7:24 am Post subject: |
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| jamez wrote: | | thanks for the replies people. unfortunately i got it from ebay ! was advertised as brand new though. ive contacted the seller, and ive contacted tomtom support, just a waiting game now, big disappointment. |
Was it shrink wrapped when you first opened it???, or did you buy it as second hand??
I hope your not another person who's been ripped off by ebay selling 'Dodgy Goods'
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Eldar
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Joined: Sep 24, 2004
Posts: 1294
Location: London
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| Posted: Sun Feb 26, 2006 11:39 am Post subject: |
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| I've already had a couple of customers who bought GOs advertised as new on eBay and apparently shrink-wrapped. Both units had exactly the same problem as James' - no GPS device. |
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Tumbleweed
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Joined: Aug 30, 2004
Posts: 315
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| Posted: Sun Feb 26, 2006 8:22 pm Post subject: |
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| Eldar wrote: | | I've already had a couple of customers who bought GOs advertised as new on eBay and apparently shrink-wrapped. Both units had exactly the same problem as James' - no GPS device. |
This happened to me, the problem appeared to be caused by a SD card that didnt have enough free space on it.
In order to fix it I did all the following (It may be that one or more of the steps wasnt necessary but here's what fixed it)
reset it via the hole on the bottom
reset to factory settings
copy files to bigger SD card (properly, read how to do it here if you arent sure)
download latest OS
Its fine now and has been for weeks, even though for many hours (before I could get a bigger SD card) it was often reporting 'no GPS device'
HTH,
Tumbleweed |
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