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HW6515 MAP INSTALLATION

 
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STEVEJW
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Joined: Feb 01, 2006
Posts: 2
Location: SOUTHAMPTON

PostPosted: Wed Feb 01, 2006 10:57 am    Post subject: HW6515 MAP INSTALLATION Reply with quote

HELP!!!!!!!
Being a newbie I would very much appreciate some help.
Recently i purchased a HW6515 and have just purchased 2 maps from the TOMTOM website. I have followed the installation instructions but when entering the activation code i keep getting an error message indicating that this is not the activation code for this product????

My device code is correct
The product code is as per email from TOMTOM

Please any assistance would be appreciated as i fail to see what i'm doing wrong

Kind Regards
Steve
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tuigs
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Joined: Feb 01, 2006
Posts: 4

PostPosted: Wed Feb 01, 2006 11:03 am    Post subject: Reply with quote

HI,

you have to go to ttcode.com and follow the instructions from there. the code on the card has to be entered on that web-site

tuigs
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STEVEJW
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Joined: Feb 01, 2006
Posts: 2
Location: SOUTHAMPTON

PostPosted: Wed Feb 01, 2006 11:21 am    Post subject: Reply with quote

tuigs wrote:
HI,

you have to go to ttcode.com and follow the instructions from there. the code on the card has to be entered on that web-site

tuigs


Hi thanks for your reply.....

Just to clarify I purchased the maps on the net. When I got the email confirming the purchase i followed the link to tomtom plus and it listed the 2 maps i'd bought and the product codes for both.

i downloaded the maps to my pc and ran the installation putting them on my SD card on the ipac.

when i run tomtom i can see the maps and then select one and it say's it needs to activated.

it asks for the product code which i enter
i confirm the device code
enter the activation code it gives me then it says the activation code is not correct for the product Evil or Very Mad Evil or Very Mad

am i doing something wrong still??
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peterc10
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Joined: Aug 21, 2005
Posts: 1761
Location: Kent, England

PostPosted: Wed Feb 01, 2006 3:09 pm    Post subject: Reply with quote

If I remember rightly the 6515 comes packaged with a cut down version of TT5 called TT4.5. It may be that the maps are not compatable, or you need to (pay to) upgrade to TT5 before you can add more maps.

Suggest you contact TT by phone for advice. I think there is a dedicated phone number or contact info for the 6515 package.
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Peter
HTC Sensation
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tuigs
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Joined: Feb 01, 2006
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PostPosted: Mon Feb 06, 2006 4:28 pm    Post subject: Reply with quote

the tomtom website has the files you can upgrade your software to the latest version. it's under the support section.
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peterc10
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Posts: 1761
Location: Kent, England

PostPosted: Mon Feb 06, 2006 9:59 pm    Post subject: Reply with quote

tuigs wrote:
the tomtom website has the files you can upgrade your software to the latest version. it's under the support section.


I dont think that is correct if you have the 6515 with bundled TT. As I said that is a cut down version 4.5. You have to pay to upgade to TT5, then you can download the latest version of TT5 from TT's website.
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Peter
HTC Sensation
Sygic GPS for Europe (No more TT "support"!)
Copilot for USA
Bury CC9060 bluetooth car kit & Brodit mount
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