nuvi 350 slow to acquire satellites

Honda · Regular Visitor Joined: Apr 26, 2005 Posts: 61

My nuvi has recently been taking up to 2 minutes to acquire satellites and failing to re-acquire them after being stuck in a tunnel. This started after upating to 2.70.

I sent the following to Garmin:

Since updating to 2.70 I have experienced two problems.
Firstly, it is now taking 90 seconds to acquire a satellite fix from cold start, which is more than when I first had the nuvi.
Secondly, when coming out of a multi storey car park or long tunnel, through which the gps fix is lost, the nuvi does not acquire the satellites immediately and often requires to be switched off and then on again, almost as if it has gone into 'sleep mode'

Today I had the following reply:

There have been some reported issues of these problems particulary in Italy.
Our software engineers are working on this issue at the moment.
Unfortunately there is no time scale on this next s/w update but we hope to release it shortly.

Further experimentation showed me that when I allowed the nuvi to acquire satellites from the main screen it was only taking about 45 seconds, but as soon as put it into map mode, or identified a route it was taking the 90 to 120 seconds.

adamf · Posted: Thu Feb 02, 2006 1:32 am Post subject:

me too

has not been the same since updates....

Honda · Regular Visitor Joined: Apr 26, 2005 Posts: 61

Lets hope they sort it soon then!

I spoke too soon about leaving it on the first screen, it took 2 mins to find satellites this morning!!

Skippy · Posted: Fri Feb 03, 2006 1:21 am Post subject:

xtraseller · Posted: Sat Feb 04, 2006 2:31 pm Post subject: Standing still

As will all GPS systems I've used, they acquire more quickly is you stand still until they are ready

Now instead of entering the post codes of your destination in at home or in the office, do this in the car when you are about to set off, and you won't notice the lag

Not an answer, but saves you being impatient like me

adamf · Posted: Sun Feb 05, 2006 1:33 am Post subject:

the problem is it was ok no due to the s/w updates it has affected the gps mmmm why Rolling Eyes

xtraseller · Posted: Sun Feb 05, 2006 12:42 pm Post subject: Garmin

Don't know exactly why, other than Garmin say it will be resolved in a software update due soon

Obviously they are aware of the programming error they made and will put it right

Honda · Regular Visitor Joined: Apr 26, 2005 Posts: 61

I would agree that the unit acquires the satellites quicker when stationary, but I did not notice the time delay until the latest update. Garmin have agreed that there is a problem, so can't just be a delay due to the motion of the car.

xtraseller · Posted: Sun Feb 05, 2006 4:00 pm Post subject: agree

totally.

The delay is software driven, not because of motion - this just aggrevates the problem so until they fix it (soon), just a tip is to wait a minute or so (connect the Nuvi to the cig. lighter and it will switch on with your car engine. By the time you've belted-up etc. it's ready!)

Lets hope they update the next turn directions so it always says "then turn left" (for example) no matter what distance you are from the next turn, as this I think is more critical

adamf · Posted: Sun Feb 05, 2006 8:28 pm Post subject:

lets hope it will be soon if i wait for it to warm up first i might get through the lights on green be 1 mile in front of me than if i waited for it to warm up etc .... Wink

Honda · Regular Visitor Joined: Apr 26, 2005 Posts: 61

Update 2.90 now available on Garmin's site. They seem to have skipped 2.80, even though 2.90 is billed as an update of it.
Garmin have also made a 'webupdater' available which works well, albeit a bit slower than downloading the update separately.
Lets hope that satellites are now acquired more quickly than after the last update.

xtraseller · Posted: Sat Feb 11, 2006 6:02 pm Post subject: Update

Haven't been out with my Nuvi this morning, so cannot comment on the speed of sat acq. but they haven't fixed (yet) the roundabout issue we are all waiting for...

Rob500 · Occasional Visitor Joined: Jan 08, 2006 Posts: 38

I must have missed something - what is the roundabout issue?

(I've upgraded without using the web updater and although the upgrade has worked fine I can't see much difference to anything - although I havn't tried the acquisition speed yet. I have a Nuvi 300 - perhaps it makes more difference to the 350 as I've noticed that upgrade is quite a bit larger.)

xtraseller · Posted: Sun Feb 12, 2006 11:34 am Post subject: Roundabout

The "roundabout issue" is that the Nuvi doesn't tell you which turn to take off a roundabout (3rd exit, for example) until you are relatively close to the junction. There is / was a discussion in these forums where we all stated we would like this direction made clear immediately after the previous turn, no matter what distance to the roundabout (for example), so you are prepare to get in lane, when appropriate

The Nuvi 350 files are larger because of the Text to Speech files

dabby · Posted: Wed Mar 01, 2006 4:07 pm Post subject:

I'm running 2.90 on my 350 and in the mornings and when leaving work it is taking 2 to 3 minutes to acquire a fix.

This is not what I expected from a Sirf III device...

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