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tomtom one advice please.
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MELennium
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Joined: Sep 25, 2005
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Location: County Durham

PostPosted: Sat Jan 21, 2006 11:33 pm    Post subject: Reply with quote

It seems your computer is not finding your Tom Tom One.

Remove your Tom Tom cd from your drive first then try the following:

Restart your computer then plug your usb cable from your Tom Tom into a different socket on your computer making sure you unit is switched on. Did this find your Tom Tom?
You could also try going to Contol Panel, then to the Add Hardware icon & follow the wizard, make sure your Tom Tom One is connected with the usb cable & switched on first.
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Ex. owner TomTom 910 (2) Returned Faulty
Ex. owner TomTom 910 (1) Returned Faulty
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Oldboy
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Location: Suffolk, UK

PostPosted: Sat Jan 21, 2006 11:45 pm    Post subject: Reply with quote

Another user had a problem with Win2000.

Have a look at this thread, it might throw some light on the problem.
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badger64
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Joined: Jan 20, 2006
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Location: luton

PostPosted: Sun Jan 22, 2006 12:00 am    Post subject: Reply with quote

trying a different usb port, i got up a 'found new hardware wizard' box which reads; an error occured during the installation of the device.
the installation failed because a function driver was not specified for this device instance.
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MELennium
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Joined: Sep 25, 2005
Posts: 337
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PostPosted: Sun Jan 22, 2006 2:33 am    Post subject: Reply with quote

I found this site which was having problems with windows 2000 & usb drivers, i know its a tablet & not a sat nav but it highlights a problem that windows 2000 seems to have.

http://www.isp.net.au/~merrick/Function_Driver/Function_Driver.htm
_________________
TomTom Go 910 (3) v.6.522 Map Western Europe v.650 with useless TMC receiver
Ex. owner TomTom 910 (2) Returned Faulty
Ex. owner TomTom 910 (1) Returned Faulty
Ex. owner TomTom One v.5.420 Map UK v.605
Ex. owner Garmin i3 v.2.7 Map UK V.7
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badger64
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PostPosted: Sun Jan 22, 2006 10:40 am    Post subject: Reply with quote

thanks for that MELenium, but i don,t have any yellow exclamation marks in my device manager. how frustrating!
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MELennium
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PostPosted: Sun Jan 22, 2006 1:24 pm    Post subject: Reply with quote

Do you have any other hardware connected through a usb on your computer & if so are they working alright?
_________________
TomTom Go 910 (3) v.6.522 Map Western Europe v.650 with useless TMC receiver
Ex. owner TomTom 910 (2) Returned Faulty
Ex. owner TomTom 910 (1) Returned Faulty
Ex. owner TomTom One v.5.420 Map UK v.605
Ex. owner Garmin i3 v.2.7 Map UK V.7
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badger64
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PostPosted: Sun Jan 22, 2006 1:30 pm    Post subject: Reply with quote

don't have any other problems using usb. ie mp3 player downloads and uploading pictures from digital camera.
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MELennium
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Posts: 337
Location: County Durham

PostPosted: Sun Jan 22, 2006 1:43 pm    Post subject: Reply with quote

Have you tried using the usb port that you know works with the camera?
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TomTom Go 910 (3) v.6.522 Map Western Europe v.650 with useless TMC receiver
Ex. owner TomTom 910 (2) Returned Faulty
Ex. owner TomTom 910 (1) Returned Faulty
Ex. owner TomTom One v.5.420 Map UK v.605
Ex. owner Garmin i3 v.2.7 Map UK V.7
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badger64
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Joined: Jan 20, 2006
Posts: 22
Location: luton

PostPosted: Sun Jan 22, 2006 1:50 pm    Post subject: Reply with quote

yes i have tried that, i tend to use the same one all the time, but i have tried all three. the problem seems to be that computer does not find the tomtom even though on the task bar recognises a removable device is connected.
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MELennium
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Joined: Sep 25, 2005
Posts: 337
Location: County Durham

PostPosted: Sun Jan 22, 2006 2:17 pm    Post subject: Reply with quote

Even though the task bar icon recognises the removable device, it is not finding the driver for your Tom Tom One.

Here is another page i found, if you look further down the page there is some divers for windows 2000, might be worth trying one.

http://www.usbman.com/Drivers%20and%20Patches.htm#Windows
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TomTom Go 910 (3) v.6.522 Map Western Europe v.650 with useless TMC receiver
Ex. owner TomTom 910 (2) Returned Faulty
Ex. owner TomTom 910 (1) Returned Faulty
Ex. owner TomTom One v.5.420 Map UK v.605
Ex. owner Garmin i3 v.2.7 Map UK V.7
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badger64
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Joined: Jan 20, 2006
Posts: 22
Location: luton

PostPosted: Sun Jan 22, 2006 3:08 pm    Post subject: Reply with quote

thanks,it is definately a computer glitch, a friend just came round with his tomtom one and the computer was doing the same with his, just got to get to the root of the driver problem.
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