Cure for everyone losing Favourites, Home, etc in Tomtom!!

mattchrome · Occasional Visitor Joined: Dec 24, 2005 Posts: 1

:D
Hi Everyone,
I have found the (simple) cure for all the people that have been having the problem of losing all their favourites and home and recent destinations etc. I was having this exact problem as well, and tried all manner of things to cure it, all to no avail. I have a Dell Axim, and my wife has a HP Ipaq, And this works on both, identically, and is probably the same on all other pocket pc`s
Basically, when you go to turn off your Tomtom, click on exit application, but DON`T turn off the pocket pc untill you see the welcome screen refresh, it will only be a small blip on the screen after a second or two, this happens obviously after tomtom has succesfully saved the latest changes. If you switch it off before this your data will not be saved and you will lose all data. I know for a fact that this solution works as I have not lost Data for over two months, (since I discovered this fix). Please let me know if this was useful to you, or just to say hi! ........ Matt.

beammeup69 · Occasional Visitor Joined: Dec 24, 2005 Posts: 3

hi
i was told by thetomtom help desk that if you delete the .mac file and the .cfg (poss cgf file) these hold the fav's and then reset the fav's, home and poi warnings this seems to have worked for me.

so if you have problems try both as i wait a good 30 seconds now before turning of my pda (ipaq 2210)

hope it works

arun1uk · Occasional Visitor Joined: Dec 25, 2005 Posts: 2

Hi Guys,

Was wondering if you could help me...

I have tomtom navigator 5 on my Orange SPV M500, and it loses the favourites and home location every time I close the application down....

Any suggestions?

Skids · Regular Visitor Joined: Oct 08, 2004 Posts: 71

Thanks for this Matt. I will certainly give this a go and let you know how I get on.

I have had a running argument with TomTom over this and they have basically denied that there is such an issue and then said they cannot provide a fix.

Thanks for nothing TomTom.

Privateer · Posted: Mon Dec 26, 2005 7:34 pm Post subject:

Whilst it’s not a full solution, have you considered using a POI instead of Favourites?

You could create a new custom POI category called "Friends and Family", "Contacts", etc, or even "Favourites" and add your places there instead of the Favourites. POIs are far more robust than the Favourites.

Regards,
_________________
Robert.
iPhone 6s Plus, iOS 14.0.1: iOS CamerAlert v2.0.7
TomTom GO Mobile iOS 2.3.1; TomTom (UK & ROI and Europe) iOS apps v1.29
Garmin Camper 770 LMT-D

scrutineer · Occasional Visitor Joined: Dec 06, 2005 Posts: 4

just to add more confusion....
I was also having the problem with loosing home location and the setup for camera warnings

I was using a standard speed 512 card and have changed it to a high speed (80X) 1 Gb card and this seems to have sorted it out - All i did when i changed was to coipy the original cards data to my pc to save it , then i copied it all to the new card ( with hidden files shown )using a card reader .Then started the tomtom and enabled the sppedcamera alerts and alls well again
I recall that in a previous post TomTom said the card speed was a possible cause for the problem - i should add that the 512 card was not full - there was still a fair bit of room left

Skids · Regular Visitor Joined: Oct 08, 2004 Posts: 71

scrutineer · Occasional Visitor Joined: Dec 06, 2005 Posts: 4

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