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Rodders289 Occasional Visitor
Joined: Aug 17, 2005 Posts: 10
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Posted: Thu Oct 27, 2005 12:18 pm Post subject: Getting nowhere with TomTom support |
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My TT 300 Go now says No GPS device! when I turn it on. For the last 7 days I have phoned TT support from 9am till 4pm and on each occassion it tells me the lines are busy and cuts me off. I have emailed them the problem and they suggested I reset the machine which I have already tried. I emailed this back and have been waiting 3 days for a reply. In the meantime I sit with a £350 piece of useless equipment. Anyone know the answer to my equipment problem or how to get faster support from TT.
Thanks
Roddy |
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Eldar Pocket GPS Moderator
Joined: Sep 24, 2004 Posts: 1294 Location: London
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Posted: Thu Oct 27, 2005 6:25 pm Post subject: |
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Either your receiver got disconnected from the motherboard or it simply died. If you live in London I can repair it for you FOC. |
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Rodders289 Occasional Visitor
Joined: Aug 17, 2005 Posts: 10
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Posted: Fri Oct 28, 2005 1:23 am Post subject: |
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Thanks for the offer but I live in Glasgow. TT have now contacted me and I am in the process of sending it back for repair. |
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worthingsaxovtr Lifetime Member
Joined: Jun 22, 2005 Posts: 150 Location: worthing
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Posted: Fri Oct 28, 2005 6:46 pm Post subject: |
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welcome to the wonderful world of tomtom support |
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Eldar Pocket GPS Moderator
Joined: Sep 24, 2004 Posts: 1294 Location: London
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Posted: Fri Oct 28, 2005 7:02 pm Post subject: |
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worthingsaxovtr wrote: | welcome to the wonderful world of tomtom support | as in "TT have now contacted me and I am in the process of sending it back for repair"? |
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