TT Lack Of Interest with Version 5?

Parky

Is anyone else as pi**ed off as me with the seemingly total lack of interest of Tom Tom with version 5. OK we have had the update to version 5.10 which addressed issues for some users, but looking at the ever growing list of bugs listed in the sticky, the majority of users who have issues are still being ignored.

I received my version on the 9th of June, and here we are 3/4 months later still using a version that in my opinion is inferior to it's predecessor.

Come on Tom Tom, let's get it together and sort out some of these bugs!!!
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Mio P550 Mio 3 TTN 6 2GB SD Card, Ipaq 5450: Integral 1Gb SD card, TTN 6, POICapture, PPC 2003

Crocodile · Regular Visitor Joined: Jun 06, 2004 Posts: 196

What possible reason could you have for thinking that Tom Tom are remotely interested in further development of V5? Let's look at the facts:

Tom Tom have always had a total disregard for their users as evidenced by years of untested software, lousy support & out of date maps. Look at the farce with major towns missing from the database of V3.

Tom Tom have reduced the features in V5 following "extensive consultation" with their customers. Were you or anyone you know consulted? - of course not. Tom Tom took a decision to reduce costs by implementing a common platform". By definition, this was always going to result in the lowest common denominator as far as features are concerned.

Given past experience, you would think that the majority of users would wait for the product to stabilise but no. Come day one of release of the upgrade, the whole world & his wife rush like Lemmings to place their order.

Then we get the whining about poor order processing, monies being taken before shipment & no reply to queries. I can tell you, I was shocked - not.

Then the product finally ships & - surprise, surprise - it's a pile of garbage. I was shocked again - not.

Now given that the funds generated by selling this joke of a piece of software are safely nestling in Tom Tom's bank, why would they want to waste any of it on further development?

All they need to do is carry on stalling for another few months until they can release V6 when the Lemmings will once again rush forward, debit card in hand following another glowing, fawning review by this site. I fully expect V6 to achieve at least 120% rating - maybe even 150% if the reviewer actually takes the product out of the box & installs it....

andy-c1 · Posted: Sun Sep 18, 2005 12:34 pm Post subject:

i do agree somewhat ..i remember by now with tt3 i think we already had about 2 or updates by now ,although this update has fixed 99% of my issues ,i still have a few things that could make tt5 a better piece of kit
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TomTom 5001

lupos0_1 · Posted: Sun Sep 18, 2005 12:46 pm Post subject:

I have to agree with Andy Laughing

On the other hand, there are always going to be people that are not happy. Can't please everyone can you Joker

amcluesent · Posted: Sun Sep 18, 2005 7:47 pm Post subject:

>maybe even 150% if the reviewer actually takes the product out of the box <

Smile

I think the effect of the bus that leaves from Victoria to Amsterdam every weekend has a lot to answer for. Being taken to review TomTom x.x during a "gentleman's smoking weekend" may, ahem, cloud one's judgement Wink

SpeedCam · Posted: Sun Sep 18, 2005 8:38 pm Post subject:

As can be seen from there finacial results the GO range is their prime concern, but also the online services such as traffic and all those waste of money voice files are a nice revenue earners....

Compare the version numbers and Navigator for the PPC is currently 5.1 whereas the others are 5.2x eve the Palm verision is higher. Lets have a sweep stake and guest which will be the next update mmmmh 5.3/4 for GO ? ?

As yet I've not managed to get the Navigate to, in Contacts to work, and the map data is a poor show.

Crocodile · Regular Visitor Joined: Jun 06, 2004 Posts: 196

Why take the bus when you've got a car sponsored by "You Know Who"? Rolling Eyes

alix776 · Posted: Mon Sep 19, 2005 2:47 pm Post subject:

MikeB · Posted: Mon Sep 19, 2005 3:09 pm Post subject:

The car is sponsored by TomTom, Memory-Map, Race FX and Ride-On Essex. Not just TomTom. This is my personal car which we had sponsored in order to kit is out with Navigation equipment to test and to be used at various events.

Sure we go to the TomTom offices. We also go to see NavMan, CoPilot, Destinator, NavTeq, TeleAtlas, and numerous other GPS companies. I assume nobody objects to us finding out what is going on in the GPS industry and trying to make things better.

I personally resent the twisted implication that drugs may have any involvement with any member of the team here. We spend on a voluntary basis, significant amounts of our spare time, fitting in with our day jobs in an effort to bring you unbiased reviews, news, camera database, POIs etc.

Please feel free to air your views about TomTom and your perceptions about the lack of caring for their customer base. But I suggest that you take a deep breath and think before upsetting the contributors to this site.
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Mike Barrett

Trevor1234 · Posted: Mon Sep 19, 2005 6:21 pm Post subject:

I have an Ipaq 2210 PDA, a BT338 GPS receiver, TT5.01 and checkpoint 5.02 and all runs perfectly. To me its not a toy but an essential piece of equipment in my job. It has never froze or let me down once. I have used it at home and on the continent and the results have all been the same. Great. The opposition doesn’t even come close. I admit that I would be cheesed off if it didn’t run on my equipment but I don’t think I would make snidy remarks about people on this forum.

julianbarker · Lifetime Member Joined: Apr 12, 2005 Posts: 431

BTW, that reminds me that at lunchtime I saw a small Toyota hatchback with a giant plastic TT Go on the roof parked outside the Freemasons' Grand Lodge in Covent Garden - it is a conspiracy I tell you!

neutron · Occasional Visitor Joined: Jul 27, 2004 Posts: 19

I don't understand why anyone would buy one of those "GO" things.
I'm ready to jump ship over this TTN5 debacle just as soon as funds permit and there's a viable alternative - it's only a matter of time

julianbarker · Lifetime Member Joined: Apr 12, 2005 Posts: 431

I agree - they have always looked very over priced and under featured to me - but hey - they seem to sell. What do I know anyway? If I was designing an MP3 player I certainly wouldn't make it look like an ugly white brick.

Parky · Posted: Wed Sep 21, 2005 9:42 am Post subject:

Lennart · Posted: Thu Sep 22, 2005 4:12 pm Post subject:

To go back to the original post

Does anyone have any indication on when a new bug-fix will be released?

/Lennart
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