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dwike
Occasional Visitor
Joined: Sep 01, 2005
Posts: 1
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 Posted: Thu Sep 01, 2005 2:01 pm Post subject: Evesham – CRAP support |
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| Has anyone ever tried to contact their tech support ? They charge £1 per minute – what a BLOODY rip off – is this legal – they sell items and then do not provide support |
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delboy102
Occasional Visitor
Joined: Jul 16, 2005
Posts: 45
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| Posted: Thu Sep 01, 2005 3:19 pm Post subject: |
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�Evesham Technology �0870 1609534 � �01386 769799 �0800 0355575 �Technical /Consumer Support
�Evesham Technology �0870 7299789 � �01386 769600 � �Sales & Service
�Evesham Technology �0870 7290908 � �01386 769600 � �Business Sales
�Evesham Technology �0870 7299785 � �01386 769600 � �Customer Care
Try any of those alternative numbers, they should work out much cheaper, (I can phone UK numbers free so its a thumbs up), if you dont get thru to the right people tell them to put you through, dont let them give you another 0870 number.
Hope this helps |
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michaelh85
Regular Visitor
Joined: Apr 29, 2005
Posts: 73
Location: Leeds
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| Posted: Thu Sep 01, 2005 11:12 pm Post subject: Re: Evesham – CRAP support |
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| dwike wrote: | | Has anyone ever tried to contact their tech support ? They charge £1 per minute – what a BLOODY rip off – is this legal – they sell items and then do not provide support |
Yes.
Basically, if the item is not faulty - just the user cannot get it to work - then the supplier is more than able to charge for technical support. If the item is faulty, then call consumer support, if it isn't they will direct you to tech support.
The reason they charge for this (apart from to make money) is becasue they know how to do it and you don't. (The same reason car mechanics charge £lots per hour) |
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caravanj
Regular Visitor
Joined: Nov 01, 2004
Posts: 72
Location: Gainsborough UK
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| Posted: Fri Sep 02, 2005 2:10 am Post subject: |
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| Can you phone 0870 numbers free? If so who is your phone provider. I get free national & local calls but I have to pay for 0870 ( national rate ) and 0845 ( local rate ) numbers. It's the word "rate" that makes the calls chargeable. |
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delboy102
Occasional Visitor
Joined: Jul 16, 2005
Posts: 45
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| Posted: Fri Sep 02, 2005 11:46 am Post subject: |
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| Sorry I meant I can phone the national rate phone numbers for free, not the 0870 numbers, those 0870 numbers are a real pain! |
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marksfish
Pocket GPS Verifier
Joined: Jun 25, 2005
Posts: 802
Location: Sandy, Bedfordshire
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| Posted: Fri Sep 02, 2005 4:20 pm Post subject: |
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Use www.saynoto0870.co.uk, you can normally find alternative geographical landline numbers.
Regards
Mark
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