LETS ACT, TOMTOM 5 SHOULD BE INVESTIGATED BY WHICH?

[Glen007]

Thats interesting darren, most other people have had to use other wired NMEA gps device and selceted a baud rate of 9600 or 38400, com 8

Oh well its a couple of options to try.

It sounds like yours has go in exactly how it should i wonder why yours has work differently to other peoples i.e like alix776


is it may be because your rom is upto date
_________________
HP iPAQ 2210 (Rom V1.10)
TomTom Navigator 5
GlobalSat BT338 Receiver
COMPACT FLASH VIKING INTERWORKS 512MB

[Soulah]

Yer mine wouldnt work with other bluetooth GPS, had to select other wired and point it to com 8.

[djohnson]

I think Tom Tom could help themselves a little (actually, a lot) if their email responses were a little less insulting.

For example. I posted a question to Tom Tom recently to tell them that since my upgrade from Tom Tom 3 to 5, I do not have the ability to search on the new (and advertised) 6 digit post codes.

The first part of their response was to tell me that I need to click on Navigate, then click on Post Code. Then type in the 6 digit post code.

Erm, excuse me but erm, I already did this. Hence the question to support. Dohh.

They then go on to exaplain that I need to install the Post Code file. But with no details as to A) what a post code file looks like B) where do I find it? and C) How to do it?

And more to the point, why was the the upgrade released. Actually, I'll stop there. I'll put 2 and 2 together. I've worked it out. The Marketing department have not been communication with the technical department.

[dunos]

TomTom should no more be investigated by Which than any software company should be. All software programs are buggy. Whenever you get a group of users together you will rarely hear about the people who love it, you will always hear the complaints.

Marketing departments always sell products before they are ready and before all the bugs are fixed. They will often try and sell products that don't even exist or are blatently not going to ever do what the marketing people say it will. This is not my experience with TomTom who just need to iron out the bugs. In general the software does what it says it will.

TomTom's customer service, something I haven't had to deal with directly, has always been according to this forum. You can't start complaining now about customer service just because you got Navigator 5 if you have ever ever read this forum before as you would have known exactily what you were letting yourself in for.

Map errors are there and always will be. There will never be a perfect map and if the map is not perfect then you will get the issues that we sometimes experience with TomTom routing you through a set of bollards and over a pedestrian area (last night). Alternatively it may say turn left at the roundabout and... blow me... there isn't a roundabout (last week). Just think of TTN as being a fairly good female navigator (helps if you use the Jane voice) and then you realise why it sometimes makes mistakes ;) [I am so going to get flamed for that comment]

It is positive and proactive of us to come up with an official list of bugs. It sounds like the Pocket GPS World admins are at least friends of the TomTom people so when we all hilight these problems as a user group (which is effectively what we are) then TomTom are more likely to take notice. Especially as the verified bugs in the sticky thread are fairly important/major ones.

An investigation by Which would do nothing for us. It would make TomTom more closed off to us and less likely to see us as a valid user group. It would delay the release of any updates and could hamper in the future any more gifts such as the full EU maps for upgraders. Seriously, full EU maps! If you don't go abroard then ok, thats a fat lot of good but heck, FULL EU maps!

And yes I have had problems with TTN5. I am also fairly confident that TT will upgrade my software when the technical people catch up with the marketing department. That is what the upgrade feature in the download stuff bit is for yea?

If we wern't moaning about TTN5 being buggy we would be moaning about how TT were not releasing it yet or how we are still running on old maps.

My 37.5p

[CJackel492]

[Oldboy]

[dunos]

[CJackel492]

[djohnson]

[Quantum]

[amcluesent]

I look at this on the contect of TT planning an IPO. Their backers will want to cash out with the maximum gain, and TT can't afford to lose sales to peeps sharing warez. Logically, the maintain their revenue they will want to sell a complete package like GO. subscriptionn based services, or tie in the PDA s/w to some proprietary kit like the TT GPS, which just 'happens' to work OK with TT5 while sleeves etc. seem to be highly unreliable.

Short term profit maximising has trumped customer support :x

[k3-dude]

warez ? wish id have gone down that road now got tom tom 5 upgrade pack instald the prog and map went to activate them and guess what good old tom tom website gave me the wrong activation code now im stuck with a pda without tom tom till they reply to my email if ever . i mean whats the point of product codes/ activation codes when none work eh by the way i had the same with western europe mapps for tt 3 so this is the last software im ever going to buy of them. out of the box dosent come into it . i can see why people use warez software when they get pi*sed about like me

[Howarduk]

k3

Maybe I missed somthing here, but I was under the impression is the way TT5 worked is the same way as TT3 was activated <at least it was for me>

You ordered the upgrade and quoted the activation number from TT3 and then they sent you a brand new TT5 complete with activation code in the box.

Unless of course you somehow lost the activation code and asked them for another one?


Howard

[dunos]

[k3-dude]

We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?.
Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!