LETS ACT, TOMTOM 5 SHOULD BE INVESTIGATED BY WHICH?

Glen007 · Occasional Visitor Joined: May 19, 2005 Posts: 30

Which magazine as many of you know are a consumer based organisation much like watchdog on TV they are always interest in consumer complaint issues.

Below is an email adress that you can use to comlain about TomTom, the more people complain the more likely which? will investigate this disaster of a product, quite simply it should not be allowed.

Power to the masses! Evil or Very Mad

Email: extra@which.co.uk
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HP iPAQ 2210 (Rom V1.10)
TomTom Navigator 5
GlobalSat BT338 Receiver
COMPACT FLASH VIKING INTERWORKS 512MB

sland · Regular Visitor Joined: Mar 19, 2004 Posts: 144

Mmm. Can you explain why please? I foind it more stable and faster than TT3 so why would I want to complain?

Not being awkward just asking you to justify your post thats all ;)
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Rgds,

Mike

radavis · Posted: Sat Jun 18, 2005 1:14 am Post subject:

Complain about what?

Have you ever bought a piece of software that worked perfectly? If you have please let me know what it was.

Glen007 · Occasional Visitor Joined: May 19, 2005 Posts: 30

if your software works, then fine and i am very happy for you and other people who have a perfectly running system. That is what we are all aiming for.

If you read other posts there are many people who have got problems, more than should be acceptable, remember it could be you next time
_________________
HP iPAQ 2210 (Rom V1.10)
TomTom Navigator 5
GlobalSat BT338 Receiver
COMPACT FLASH VIKING INTERWORKS 512MB

2point8 · Occasional Visitor Joined: Jun 15, 2005 Posts: 4

Everything works fine here... It took a little coersion and help from this forum, but nothing more than a hour or two, and so far so good. Maybe also provide an email to TomTom so i can tell them how awesome TT5 is? Laughing

Darren · Posted: Sat Jun 18, 2005 8:42 am Post subject:

newmikey

Robin2 · Posted: Sat Jun 18, 2005 9:30 am Post subject:

It works fine on my PDA, which has a 400MHz CPU. A lot of the problems reported could be due to making excessive demands on slower CPUs
Robin
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TomTom One v3 Europe, Navcore 7.903, Western Europe 835.2420
TomTom Go 720 Europe, Navcore 8.351, Western Europe 855.2884
Satmap Active 10
Plus a lot of other PDA GPS kit, seldom used

Glen007 · Occasional Visitor Joined: May 19, 2005 Posts: 30

I have V 5 sitting on my desk, im frightened to death of installing it as i need it for an important trip and quite frankly, after reading for hours through these threads, dont feel confident of using TTN5 for it. I will be installing it in a weeks time.

It is not just the product that i am complaining about, its their service,

with statements like "you were just lucky that third party GPS recievers worked before" and "We advise you to buy the latest tomtom receiver instead" does not really help people. I too have posted questions to TomTom and sometimes after the response they have give me, think did they actually ready my question. I now instead of contacting TomTom use this web site as people actually answer your questions and are very helpful.

I personally think that there have been too many problems with both their service and products. i.e. bugs and the way it has been shipped out. Even the person on the end of the phone admitted that most of the calls they had been receiving were of people complaining of where there product was.

Why dont we do a poll to see how many people are 100% happy with their TTN5 upgrade?

This thread was intended for people who have had problems, not for people who have a an up and running system, some people have been fortunate but the tables next time could quite easily be turned.
_________________
HP iPAQ 2210 (Rom V1.10)
TomTom Navigator 5
GlobalSat BT338 Receiver
COMPACT FLASH VIKING INTERWORKS 512MB

Darren · Posted: Sat Jun 18, 2005 12:20 pm Post subject:

ttrevor · Posted: Sat Jun 18, 2005 12:55 pm Post subject:

I have full confidence in TT5,as i did with TT3, its brilliant!! :D :D
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Iphone x 64gb IOS 11.3.1 / IPhone 6 Plus 32gb IOS 12 beta /Volkswagen Scirocco R 280 bhp /Suzuki Vitara swb vvt+ /Suzuki Jimny special/running Apple Mac Mini / Apple air/ iPhone x /6 plus navigation / Apple car-play

semrots · Posted: Sat Jun 18, 2005 1:35 pm Post subject:

Well I 've got it installed and working on a 2210, without too much hassle. I'm using a BT receiver so without the hints here to use wired settings I'd still be in the dark maybe - but I'm an inveterate fiddler, so I'd have probably made it in the end.

My advice would be go on do it - I had no other problems - if you're reading the forums, as you are, the only work around I needed was for the BT connection and the postcodes.

Yes there are things that need 'tweaking' by Tomtom, and hopefully a release will fix those, there's odd bits in TT3 i miss in TT5, but if TT5 was all I'd known I'd be happy. Conversely there's some better bits in TT5.

Sadly as they develop programs they have to go forward. As with all upgrades, especially when you're in at the beginning there's always the chance of unforeseen bugs and issues etc. If anyones not sure, well carry on using TT3, delay your TT5 upgrade a few weeks/months whilst Tomtom get it tweaked etc and you can see what will and won't work.

There are other products out there if doesn't suit - or go back to TT3 and try for a refund - but I'm not sure if the grounds you daren't risk it will wash.

Glen007 · Occasional Visitor Joined: May 19, 2005 Posts: 30

Darrend could you please jot down your settings

Com Port No ?

Driver being used (and What Baud Rate) ?

Also are u using the rom update given by packard bell (latest rom version is 1.10)

Also in the bluetooth manager did u first set up a connection, then pair the device and then pick the device when prompted by the tomtom software.
_________________
HP iPAQ 2210 (Rom V1.10)
TomTom Navigator 5
GlobalSat BT338 Receiver
COMPACT FLASH VIKING INTERWORKS 512MB

alix776 · Posted: Sat Jun 18, 2005 5:07 pm Post subject:

personally id put the bt update on if you havent then deleate and repair the gps and pda make sure you can see the gps in the paired devices screen then set up the gps in tomotm use other wired gps com 8 baud rate 38400 you may have to scroll the screen to get the com port up the gray scroll arrow ont he right of the pda screen then selecting the com port chosse the last setting should be com 8
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currently using aponia truck navigation on windows phone. Good bye IOS don't let the door hit you on the way out .

Oh the joys of being a courier.
device Lumia 950 xl

Darren · Posted: Sat Jun 18, 2005 5:12 pm Post subject:

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