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TomTom HOME 2.4 released
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ben_e71
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Joined: Mar 23, 2006
Posts: 74
Location: East Sussex

PostPosted: Thu Oct 02, 2008 5:48 pm    Post subject: Reply with quote

thanks for the responses

I've deleted home, I've moved the folder etc etc etc still the same issue
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DennisN
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Joined: Feb 27, 2006
Posts: 14893
Location: Keynsham

PostPosted: Thu Oct 02, 2008 6:18 pm    Post subject: Reply with quote

dhn wrote:
The PC version of the emulator also wipes out computer voices selected. Not a Mac thing.
Thank you for that David. I never knew what was doing it, just it happened intermittently when I had connected to Home. Now that you say it, it makes sense why mine suffered earlier today and not later.
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If it tastes good - it's fattening.

Two of them are obesiting!!
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Thu Oct 02, 2008 7:58 pm    Post subject: Reply with quote

keithmillar wrote:
Does anyone know how long it will before the mapshare downloads will be up and running.
Has TT said anything about this?

Cheers

Keith

From various posts on the forums various people at TT have said
"try tomorrow"
"next week"
"about 10 days"
to different people.

The reports I tend to trust reckoned the servers would be down for about a week, so maybe they'll be back by early next week?
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keithmillar
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Joined: Sep 19, 2006
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Location: Cleveleys, Lancashire

PostPosted: Thu Oct 02, 2008 8:57 pm    Post subject: Reply with quote

Thanks Andy_P for the info, so i guess its just wait and see and keep checking everyday to see if the mapshare downloads are back online.

Cheers

Keith
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Kar98
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Joined: Nov 25, 2004
Posts: 344
Location: DFW, Texas, USA

PostPosted: Thu Oct 02, 2008 9:01 pm    Post subject: Reply with quote

Quote:

"Currently we are concluding with maintenance work on the Map Share system employed by the users to a more stable future to be able to offer service. We expect this service from 07 October to again make available to them. Should we have prepared so that inconvenience, so we ask for your understanding and apologize.

Thank you in advance

Signed TomTom Community Relations Manager


Rolling Eyes
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Thu Oct 02, 2008 9:08 pm    Post subject: Reply with quote

Andy_P wrote:
keithmillar wrote:
Does anyone know how long it will before the mapshare downloads will be up and running.
Has TT said anything about this?

Cheers

Keith

From various posts on the forums various people at TT have said
"try tomorrow"
"next week"
"about 10 days"
to different people.

The reports I tend to trust reckoned the servers would be down for about a week, so maybe they'll be back by early next week?


And now, just to confound things ..... a poster in a US forum INSISTS that with Home 2.40 (whatever the version was prior to 104), he IS getting ms updates! Question Exclamation Question
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carl_the_cobbler
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Joined: Jul 22, 2007
Posts: 251

PostPosted: Thu Oct 02, 2008 9:59 pm    Post subject: Reply with quote

mine has not cleared all my updates I still have 70000+ on there, even after updating. Haven't tried today, but yesterday all the maps shares were still there
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ben_e71
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Joined: Mar 23, 2006
Posts: 74
Location: East Sussex

PostPosted: Fri Oct 03, 2008 8:11 am    Post subject: MAC Help Reply with quote

Right you may have seen from previous posts I am having a load problem with TOmTom home. I get this message



I am on a mac with leopard. So I removed the application from the applications folder and deleted the folder in documents that has all the data in.

I then re-installed the Home application. It seems to be remembering things like my user name etc.... so how do I do a clean install.

Edited by Anita to reduce image size
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Froggy
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Joined: Sep 28, 2005
Posts: 147
Location: Glasgow

PostPosted: Fri Oct 03, 2008 9:24 am    Post subject: TomTom HOME 2.4 released Reply with quote

ben_e71

Command+Shift+4 allows you to select part of the screen to save as an image. This would make the actual error message much easier to read... Cool

In my experience, tomtom error messages do not always give a lot away. If you can get into preferences for home, try clicking the button which resets the folder positions to default and see if that makes any difference.

There may well be some tomtom preference files kicking about, which retain your login details.

Whatever else you do, make sure you do not delete any folders without backing them up first; the map folder contains your current map plus a backup of any previous map downloads!
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ben_e71
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Joined: Mar 23, 2006
Posts: 74
Location: East Sussex

PostPosted: Fri Oct 03, 2008 9:40 am    Post subject: Reply with quote

okay I've fixed message by checking folder preference and re assigning those cheers all.
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richard345
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Joined: Mar 09, 2008
Posts: 463
Location: Rainhill, Lancashire Not Merseyside!

PostPosted: Fri Oct 03, 2008 6:41 pm    Post subject: Reply with quote

For those that asked when the MapShare servers should be back up, TomTom Support have put on my case notes today that it will be 10th October.
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Ric - TomTom 520 DEAD - Passed to the great traffic jam in the sky. Now using Maps & Waze on Samsung Galaxy S4 + CamerAlert of course!
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Fri Oct 03, 2008 10:58 pm    Post subject: Reply with quote

Kar98 wrote:
We expect this service from 07 October to again make available to them.


richard345 wrote:
TomTom Support have put on my case notes today that it will be 10th October.


That's all clear then! Laughing

Quote:

Signed TomTom Community Relations Manager

THAT'S a new one on me!
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richard345
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Joined: Mar 09, 2008
Posts: 463
Location: Rainhill, Lancashire Not Merseyside!

PostPosted: Fri Oct 03, 2008 11:44 pm    Post subject: Reply with quote

Well, Kar98 is in Texas & I'm oop North in Lancashire, so may be there's a 3 day time lag for us 'aard Northerners!
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Ric - TomTom 520 DEAD - Passed to the great traffic jam in the sky. Now using Maps & Waze on Samsung Galaxy S4 + CamerAlert of course!
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mikewall
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Joined: Mar 31, 2006
Posts: 182
Location: Banbury

PostPosted: Sat Oct 04, 2008 1:29 am    Post subject: Reply with quote

Em Had a strange conversation with a TT customer service agent yesterday! I asked about the 29,39,49 issue, he said TT are aware of the issue, BUT due to only a small userbase the use MPH, IT'S NOT A CURRENT PRIORITY! It will be adressed in the future but no time frame as yet! When i asked about mapshare i was informed WORK ON MAPSHARE SERVERS WILL BE FINISHED BY 7TH OCT AND TESTED WITH THE 10TH OCT THE SERVICE SHOULD BE BACK UP! He then said OH I SHOULDN'T OF SAID THAT!

I guess us in the UK will have to wait until TT aint busy fixing there cock ups! for the speed fix! When was the last app or home release without a bug to fix? LONG WAIT I GUESS!!!!!!!

EDIT TO ADD THIS:
Reported to TT that many people dislike the new compass! The agent agreed and said he too didnt like it but does like the idea of using the old one, but it changes to new style when you mute the device so you get the mute icon! He supplied this comment without any prompting! Does he know something? or just his own idea! Please tell the boss Laughing Out Loud
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junior2202
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Joined: Feb 16, 2008
Posts: 7

PostPosted: Sat Oct 04, 2008 8:08 am    Post subject: Reply with quote

Tomtom One 2nd Edition
App 8.010(9369/040301)OS:1000
GPS v1.21,Boot 1.0012
Map: United Kingdom and Republic of Ireland v725.1883
Home v2.0.4.104

Have just recently updated and tomtom quoted the following.
Map Update Service - United Kingdom and the Republic of Ireland GBP 16.64 GBP 19.80
Upgrade to the Latest Map (original map discounted by ± 75%) GBP 8.32 GBP 9.90
Dunno how that fairs with others but i thought it was ok
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