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  Topic: TomTom One XL - how many versions are there?
georgemac

Replies: 14
Views: 10248

PostForum: TomTom Portable Navigation Devices   Posted: Sat Mar 01, 2008 1:58 pm   Subject: TomTom One XL - how many versions are there?
... there WERE earlier models, with just an SD card slot and no internal memory. Newer models have internal flash memory and a card slot (empty, as supplied).They must have been short lived. Shocked ...
  Topic: "Latest Map Guarantee" not working?
georgemac

Replies: 533
Views: 183857

PostForum: TomTom Portable Navigation Devices   Posted: Thu Jan 31, 2008 1:16 pm   Subject: "Latest Map Guarantee" not working?
Out of the TomTom One devices ONLY the One Third Edition came with a latest map guarantee card so I doubt you will get anywhere with this - Mike

There was no map guarantee card in the box, granted, ...
  Topic: "Latest Map Guarantee" not working?
georgemac

Replies: 533
Views: 183857

PostForum: TomTom Portable Navigation Devices   Posted: Sun Jan 20, 2008 2:56 pm   Subject: "Latest Map Guarantee" not working?
Out of the TomTom One devices ONLY the One Third Edition came with a latest map guarantee card so I doubt you will get anywhere with this - Mike

There was no map guarantee card in the box, granted, ...
  Topic: "Latest Map Guarantee" not working?
georgemac

Replies: 533
Views: 183857

PostForum: TomTom Portable Navigation Devices   Posted: Sun Jan 20, 2008 1:17 pm   Subject: "Latest Map Guarantee" not working?

2. TomTom Home would not have allowed me to download the 7.10 maps anyway, as it still tells me that the 6.75 maps on the unit are the most up to date available - which we know they are not.

Geor ...
  Topic: "Latest Map Guarantee" not working?
georgemac

Replies: 533
Views: 183857

PostForum: TomTom Portable Navigation Devices   Posted: Sun Jan 20, 2008 9:27 am   Subject: "Latest Map Guarantee" not working?
I was bored on Friday so have sent a letter to TomTom Customer Relations in Holland asking for clarification of the map guarantee policy - i.e does it have to be requested within the 30 day period.
...
  Topic: "Latest Map Guarantee" not working?
georgemac

Replies: 533
Views: 183857

PostForum: TomTom Portable Navigation Devices   Posted: Wed Jan 16, 2008 5:47 pm   Subject: "Latest Map Guarantee" not working?
I cannot think what the "circumstances you (I) mentioned" were, other than I only had 1 day to claim my free map upgrade if claiming it would have been the 30th day on the 1st or 2nd November when the ...
  Topic: "Latest Map Guarantee" not working?
georgemac

Replies: 533
Views: 183857

PostForum: TomTom Portable Navigation Devices   Posted: Tue Jan 15, 2008 5:49 pm   Subject: "Latest Map Guarantee" not working?
I have been reading through all the posts - the reason I was given by TomTom for not providing me with a free map upgrade is that I applied outwith the 30 day guarantee period and they could not make ...
  Topic: "Latest Map Guarantee" not working?
georgemac

Replies: 533
Views: 183857

PostForum: TomTom Portable Navigation Devices   Posted: Tue Jan 15, 2008 8:41 am   Subject: "Latest Map Guarantee" not working?
There is alot of TT users here that know how you feel georgemac but maybe sending your letter could make all the difference for you and others for that matter. If TT think that asking for a letter is ...
  Topic: "Latest Map Guarantee" not working?
georgemac

Replies: 533
Views: 183857

PostForum: TomTom Portable Navigation Devices   Posted: Mon Jan 14, 2008 7:00 pm   Subject: "Latest Map Guarantee" not working?
Looking at the posts by IanR and Smudge, I also got an XL One with 6.75 maps in October, and was very persistent with TomTom in trying to get a free map upgrade. I eventually gave up when the only cou ...
  Topic: "Latest Map Guarantee" not working?
georgemac

Replies: 533
Views: 183857

PostForum: TomTom Portable Navigation Devices   Posted: Fri Dec 14, 2007 9:44 am   Subject: "Latest Map Guarantee" not working?
Well I have now officially given up on my map upgrade. TomTom support gave me an address to write to in the Netherlands with my complaint, no email address, and I'm not going to be spendig more time a ...
  Topic: "Latest Map Guarantee" not working?
georgemac

Replies: 533
Views: 183857

PostForum: TomTom Portable Navigation Devices   Posted: Wed Nov 28, 2007 2:35 pm   Subject: "Latest Map Guarantee" not working?
still no offer of new maps for me either

this is the response when I told them that the latest version of tomtom home was obviously defective as it continually reports that map version 6.75 is the ...
  Topic: "Latest Map Guarantee" not working?
georgemac

Replies: 533
Views: 183857

PostForum: TomTom Portable Navigation Devices   Posted: Mon Nov 26, 2007 2:54 pm   Subject: "Latest Map Guarantee" not working?
I have been able to update the support thread - am away at work and we have a very slow link so the button never appeared!

I have asked TomTom to reconsider, as

1. I have had the latest version ...
  Topic: "Latest Map Guarantee" not working?
georgemac

Replies: 533
Views: 183857

PostForum: TomTom Portable Navigation Devices   Posted: Sat Nov 24, 2007 12:59 pm   Subject: "Latest Map Guarantee" not working?
I basically got a response from TomTom saying they could not provide the free map upgrade to me as I was outside the 30 day gaurantee period. I posted back on the thread saying I was very dissapointed ...
  Topic: "Latest Map Guarantee" not working?
georgemac

Replies: 533
Views: 183857

PostForum: TomTom Portable Navigation Devices   Posted: Sun Nov 18, 2007 8:24 am   Subject: back to support and tha map gaurantee
and my ongoing saga with TomTom

this is from TT support on 9/11/2007

"Dear Mr *********,

Thank you for contacting TomTom Customer Support

I have shown the info the the relevant team and t ...
  Topic: "Latest Map Guarantee" not working?
georgemac

Replies: 533
Views: 183857

PostForum: TomTom Portable Navigation Devices   Posted: Wed Nov 14, 2007 8:17 am   Subject: "Latest Map Guarantee" not working?
I had an open ticket, got a response to my initial email after 3 days, and all was going well, requested I send them my receipt - which was paypal one. I pasted this into the support thread, but they ...
 
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