Search found 10 matches

Well my letter (email) to the TT top brass has been handed down quickly to a TT Customer Services Manager who at least appears coherent. I have received 2 missed calls today, a phone message and an em ...

I have written to all the TomTom execs listed above this evening. Let's see if they reply. If they don't then my TomTom is heading for the bin, the subscriptions will be cancelled and I'll move my bu ...

Thanks Rick. I shall be writing to them tomorrow. Let's see if they reply!

The sentiments and points above are spot on.

I lead an organisation that provides fairly complex services to the public in 150 countries. My name and personal (work) email address is included in ev ...

So a restore via TT Home does take my 540 back to a previous version and the traffic works again. Pity TT customer support are not coherent enough to suggest such a simple short-term fix even when ask ...

Makes me laugh - I just got an email from TT inviting me to get a complimentary update for my 540 - how can they be stupid enough to actively promote this while it is so broken.

I've had a look at ...

Andy_P

I do have a back up but when I asked TT if I could restore and resolve the matter they said not. Either that or their customer support is incoherent and I have misunderstood? See below for m ...

After all, you'd be the first to complain if they put it out before it was ready.

Exactly. I'd rather they hadn't put the latest software out before it was ready.

Last time TT messed up in a si ...

Response from TT Support today. No mention of compsensation (yet). More importantly there is no timescale to resolve!!! Completely unacceptable service particularly since it has happend before........ ...

My 540 has the same problem following an app update this week!

Note to self. Always check the forums before updating in future!!!! Mad

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