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  Topic: Unpredictable battery usage on 940
DaveMatthews

Replies: 4
Views: 2500

PostForum: TomTom Portable Navigation Devices   Posted: Mon Apr 26, 2010 12:18 am   Subject: Unpredictable battery usage on 940
I have had the battery go flat a few times using 8.37 Navcore and the times it has done that, I have not cleared the route before shutting down, which is something that I normally do. Maybe it is rela ...
  Topic: Unpredictable battery usage on 940
DaveMatthews

Replies: 4
Views: 2500

PostForum: TomTom Portable Navigation Devices   Posted: Fri Apr 23, 2010 1:21 pm   Subject: Unpredictable battery usage on 940
Thanks, Mike.

I've upgraded Navcore a couple of times since I bought the unit but always via "Home", so there isn't anything non-standard on it. I'm presently running version 8.371.

As far as I ...
  Topic: Unpredictable battery usage on 940
DaveMatthews

Replies: 4
Views: 2500

PostForum: TomTom Portable Navigation Devices   Posted: Fri Apr 23, 2010 9:47 am   Subject: Unpredictable battery usage on 940
Hi folks,

Ever since I bought my 940 (almost 18 months ago) its use of its internal battery has been rather unpredictable...

Most commonly I use the 940 for getting to work (primarily so I can k ...
  Topic: Help - lost HD traffic
DaveMatthews

Replies: 87
Views: 28666

PostForum: TomTom Portable Navigation Devices   Posted: Thu Feb 25, 2010 10:52 pm   Subject: Help - lost HD traffic
No service for me again this afternoon - if you get the yellow triangle is there any way of forcing it to try to reconnect to the server without a reboot?

As Andy suggests, toggling the "flight mod ...
  Topic: Help - lost HD traffic
DaveMatthews

Replies: 87
Views: 28666

PostForum: TomTom Portable Navigation Devices   Posted: Sun Feb 21, 2010 1:58 pm   Subject: Help - lost HD traffic
My guess would be a server issue rather then anything else as it affects multiple devices accross the country - Mike

But that wouldn't explain the issues I had yesterday. Ah - unless TomTom actuall ...
  Topic: Help - lost HD traffic
DaveMatthews

Replies: 87
Views: 28666

PostForum: TomTom Portable Navigation Devices   Posted: Sun Feb 21, 2010 9:15 am   Subject: Help - lost HD traffic
That does sound like a problem with the unit itself, Mike. Assuming you used the M55, you must have been picking up the same mobile phone cells as I was.

My own 940 is running Navcore 8.371 (with ...
  Topic: Help - lost HD traffic
DaveMatthews

Replies: 87
Views: 28666

PostForum: TomTom Portable Navigation Devices   Posted: Sat Feb 20, 2010 9:57 pm   Subject: Help - lost HD traffic
OK, reporting back on developments...

I left Lytham and travelled M55 and north up the M6 - all services working as expected. Arrived in Carnforth and they all dropped out. Just as an experiment I ...
  Topic: Help - lost HD traffic
DaveMatthews

Replies: 87
Views: 28666

PostForum: TomTom Portable Navigation Devices   Posted: Sat Feb 20, 2010 1:30 pm   Subject: Help - lost HD traffic
As a follow-up to my earlier post, I left home this morning, drove through the town of Carnforth and still no HD Traffic but as soon as I got on to the M6 it sprung into life, along with the other Liv ...
  Topic: Help - lost HD traffic
DaveMatthews

Replies: 87
Views: 28666

PostForum: TomTom Portable Navigation Devices   Posted: Sat Feb 20, 2010 9:35 am   Subject: Help - lost HD traffic
Thanks for the replies, guys.

As there hadn't been any activity on this thread for quite a while, I had assumed everything had been sorted out. Indeed last weekend it all worked perfectly for me o ...
  Topic: Help - lost HD traffic
DaveMatthews

Replies: 87
Views: 28666

PostForum: TomTom Portable Navigation Devices   Posted: Sat Feb 20, 2010 2:02 am   Subject: Help - lost HD traffic
Hi gang,

I've not been able to dial into ANY of the Live services this evening - first noticed at 9pm and it's now 1am. Usual messages such as "An error occurred on the TomTom server". Have tried f ...
  Topic: Quick GPS Fix- I'm intrigued
DaveMatthews

Replies: 15
Views: 6628

PostForum: TomTom Portable Navigation Devices   Posted: Mon Jan 18, 2010 7:28 pm   Subject: Quick GPS Fix- I'm intrigued
I'm intrigued, too! What actual information do the GPS-Fix files contain? Given that the sats are geostationary, presumably it's not positional information as this should only change when a particular ...
  Topic: Quick GPS Fix- I'm intrigued
DaveMatthews

Replies: 15
Views: 6628

PostForum: TomTom Portable Navigation Devices   Posted: Mon Jan 18, 2010 4:19 pm   Subject: Quick GPS Fix- I'm intrigued
I'm intrigued, too! What actual information do the GPS-Fix files contain? Given that the sats are geostationary, presumably it's not positional information as this should only change when a particular ...
  Topic: HD Traffic - The conclusion?
DaveMatthews

Replies: 13
Views: 6083

PostForum: TomTom Portable Navigation Devices   Posted: Mon Jan 11, 2010 2:09 pm   Subject: HD Traffic - The conclusion?

HD traffic is so unreliable that's why I didn't bother buying a TT Live device.

It is fair to say that TT's one-to-one customer service is, at best, disorganised and, at worst, utterly appalling. ...
  Topic: Another HD Traffic FAIL
DaveMatthews

Replies: 202
Views: 58063

PostForum: TomTom Portable Navigation Devices   Posted: Mon Dec 07, 2009 5:40 pm   Subject: Another HD Traffic FAIL

It smacks of not being responsive and in-tune with the needs and wants of your customer base

As we've seen from the past, TT is not in a fit state to provide direct, customer-facing aftercare for ...
  Topic: Another HD Traffic FAIL
DaveMatthews

Replies: 202
Views: 58063

PostForum: TomTom Portable Navigation Devices   Posted: Mon Dec 07, 2009 1:45 pm   Subject: Another HD Traffic FAIL
Thanks, Andy.

I still think, however, that Customer Services did themselves no favours, as per usual. Issuing statements such as "At present we have no solution for this challenge" hardly inspires ...
 
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