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Roy124 Regular Visitor
Joined: May 09, 2004 Posts: 162
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Posted: Mon Aug 15, 2016 10:52 pm Post subject: Garmin 3598 not seen |
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Just realised my Garmin is not being seen in POI Express. On my computer it does not show either. When I connect the USB cable the Sat Nav screen shows Garmin garmin.com/express but there is no data connectivity.
I have swopped USB cable and ports. I have rebooted the computer.
Any other suggestions?
Roy |
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sussamb Pocket GPS Verifier
Joined: Mar 18, 2011 Posts: 4462 Location: West Sussex
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Allan_whoops Frequent Visitor
Joined: Feb 18, 2006 Posts: 369
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Posted: Tue Aug 16, 2016 8:00 am Post subject: |
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Are you running Windows 10 and has your system been 'upgraded' to the Anniversary edition? If so, there is a problem which is resolved by the latest version of Express 4.1.25. |
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Roy124 Regular Visitor
Joined: May 09, 2004 Posts: 162
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Posted: Tue Aug 16, 2016 10:03 am Post subject: |
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sussamb, thanks for that but I had gone through all those steps including a second computer, leads, ports etc. Zilch.
This morning I composed a message to the support centre, sent it, then, as a last resort, plugged the Garmin back in.
This time I got a report of errors in the Nuvi and the SD card and to scan for errors -ie the device was now recognised. Scanned and it all came good - so far. |
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sussamb Pocket GPS Verifier
Joined: Mar 18, 2011 Posts: 4462 Location: West Sussex
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Posted: Tue Aug 16, 2016 10:22 am Post subject: |
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Good to know it's resolved _________________ Where there's a will ... there's a way. |
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