9550 not seeing gps

birdondubz · Occasional Visitor Joined: Dec 04, 2009 Posts: 2

i installed the program fine but when i enter a adress it just says "updating your location...may take up to 1 minute. please ensure device is in a open area"

i have gps set to location on and all permissions set to allow. ?????

TUGAdmin · Frequent Visitor Joined: Jul 20, 2009 Posts: 299

Hello,

There are a few things I need to sort out before I give you an answer:

The application you have is Telmap v4.5 or v5.0?

Are you able to get a fix using other GPS applications?

Also please provide me with the following so I can examine this:

From the Application menu screen go to preferences then about and copy the third and fourth line.

From the BlackBerry menu go to then options then about then copy the third line.

Send the details to me.

Best

Roi

Roi Revach
User Group Administrator
Telmap

birdondubz · Occasional Visitor Joined: Dec 04, 2009 Posts: 2

the version is 4.65

yes i can get a gps lock with blackberry maps, google maps, the garmin 7 day trial and amaze gps.

from the telmap about screen:
version: blank
build: blank
serial number: 137391
imei: do you need this???

from the blackberry application menu i have this:
title: telmapnaveu_bis
version: 4.65.06
vendor: telmap inc
signer: this app is not signed

modules:
bb_contacts_plugin
navigator_eu_bis

thank you

jim667788 · Occasional Visitor Joined: Dec 27, 2009 Posts: 1

I have the same problem on 9550. Google maps and BB maps are both seeing GPS just fine. Telmap Nav does not.

version 4.65
build 06
serial 139360

Thanks

caustic · Occasional Visitor Joined: Dec 28, 2009 Posts: 5

I can say that I have no problems with my 9550, other than trying to install the 9000 version the first time around.

I have full and highly accurate GPS lock (within 2-5m). The only thing that you might be missing is that if you denied trusted access you may not be able to access your GPS or the network. You can check this under Options - Applications

	PocketGPS
	Web