How can I fix my TomTom Home?

nashmills · Regular Visitor Joined: Nov 10, 2006 Posts: 131

Since installing the latest map manually my Home has been totally messed up. Every time I start Home it tells me there is an application update to install when there isn't.

Once in Home the following features are not supported by my device (GO 940): Backup and Restore, Operate my Go, Live Services, Fuel Prices, Local Search with Google, etc.

I have tried re-installing Home but it made no difference.

andy-c1 · Posted: Thu May 21, 2009 6:17 pm Post subject:

try uninstalling again ,but this time make sure you delete the tomtom files from c:programs and the tomtom files in "your documents ..or I suppose you could search tomtom and delete everything ..reinstalland see what happens
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TomTom 5001

nashmills · Regular Visitor Joined: Nov 10, 2006 Posts: 131

Thanks for the suggestions Andy but I have just tried again and it's no different.

dhn · Posted: Thu May 21, 2009 7:07 pm Post subject:

For the heck of it, try a reset on your unit, redock, start Home. Does that help?

(I think the x40 models do a rest by holding the power button for 15 seconds or so. I don't think there is a dedicated reset hole in the bottom of the unit).
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David

nashmills · Regular Visitor Joined: Nov 10, 2006 Posts: 131

Thanks David but that didn't work either.

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