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magpie2
Occasional Visitor
Joined: Feb 08, 2009
Posts: 2
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 Posted: Thu Mar 26, 2009 10:51 pm Post subject: Help - New TT520 behaving as though possessed! |
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Hi, Please can someone help/advise?
A month ago I bought a refurb TT520 and was really pleased with it.
This week I saw that totalpda were selling them again so I decided to get my partner one as well. The new refurb TT520 arrived today, I took a backup, and then created a new account in TT Home to download the latest software. I downloaded version 8.30 (?) and then a more recent version - I am not sure what the exact version was and I can't find out because the TT seems to have gone mad. When I switch it on it starts selecting options seemingly randomly.
I am not sure what to do. Should I restore the original backup and see if it works ok on that? Has anyone had/seen this problem?
Any advice/help would be very gratefully received - thank you!  |
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Larok
Regular Visitor
Joined: Dec 08, 2006
Posts: 79
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| Posted: Thu Mar 26, 2009 11:08 pm Post subject: |
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| either leave it and send it back or try the backup. |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Thu Mar 26, 2009 11:47 pm Post subject: |
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| Reset the device using a paperclip/ pi or stylus in the reset hole on the base of the unit, then switch it on and see what it does - Mike |
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magpie2
Occasional Visitor
Joined: Feb 08, 2009
Posts: 2
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| Posted: Fri Mar 27, 2009 12:08 am Post subject: |
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Thank you both for your feedback.
I have just tried the reset, but it is still the same. I think the problem is that it is just selecting anything on the top right hand side of the screen, so I am wondering now if it is a screen issue. It is really weird to watch, it looks just as though someone is selecting the options on the top right hand side.
I think I will return the unit, it is definitely faulty.
Many thanks for your advice on this. |
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andy-c1
Lifetime Member
Joined: Feb 05, 2005
Posts: 1039
Location: East Sussex
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| Posted: Fri Mar 27, 2009 12:12 am Post subject: |
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hopefully you haven't got the fringe virus 
_________________
TomTom 5001 |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Fri Mar 27, 2009 12:14 am Post subject: |
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| Run a piece of paper around the screen edge between the screen and the bezzel, if any debris has become lodged in the gap this can clear it out, there is a very small gap which will accept the corner of a sheet of paper - Mike |
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