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help before i throw this thing out the window...

 
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cyc1one
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Joined: Apr 15, 2004
Posts: 2

PostPosted: Thu Apr 15, 2004 7:51 pm    Post subject: help before i throw this thing out the window... Reply with quote

ok so tomtom 3 all installed and dandy, was happily crusing about yesterday, listenin to the sultry tones of la femme fatal, settin my home address etc. So i go to use it today, and nothing bloody happens! basically im clickin the tomtom navigator shortcut, and it displays tomtom navigator in the task bar at the top, but the program doesnt seem to start...i just dont get it, tomtom wizard and tomtom gps both still work...just dont know where to start!
Plz help...before i take drastic measures cause this is driving me insane 8O
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Thu Apr 15, 2004 8:11 pm    Post subject: Reply with quote

The first thing to check here is what storage card you have as it could be a problem with that. Esay way to check is to remove the card and install a small 16mb sectional map into main memory. If it all starts up OK after this then we need to investigate the card.
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cyc1one
Occasional Visitor


Joined: Apr 15, 2004
Posts: 2

PostPosted: Thu Apr 15, 2004 8:22 pm    Post subject: Reply with quote

right ok ill get onto that tommorow and let you know how it went, but surely regardless of the maps being on the memory card, the program itself would start. As the program is stored in main storage, and runs before you install any maps anyway? i dont know, ill try it anyway, any suggestions are welcome seein as i have no real idea where to start.

haha the thing is im gettin paid to sort this for a person down the road being the resident technical genius, Laughing Out Loud little does he know im posting away as i havent got a clue myself Thumbs Up
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Thu Apr 15, 2004 8:26 pm    Post subject: Reply with quote

TomTom won't start up if iyt can't find or read installed maps. When you install the app you have to install a map before it will fire up, no map and you get an error and it quits.

We've seen it before where a small corruption in the map data causes the app to exhibit your symptoms, normally this is a Sandiosk SD card (avoid like the plague) but on occasion it's a minor data corruption or sometimes a didgy POI file which breaks it all.
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