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joeann90
Occasional Visitor
Joined: Oct 10, 2007
Posts: 37
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 Posted: Wed Aug 20, 2008 11:43 am Post subject: Help Problem with go 520 green light on but not powering on |
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 hi,
Can anyone help ,i have a secondhand go 520 when i connect it to the usb,charger the green light comes on, but it will not power on when i press the power button  just the green light comes on  does anyone know how to fix this problem, thanks for any help  |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Wed Aug 20, 2008 12:28 pm Post subject: |
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Have you tried resetting the device with a paperclip on the underside of the device?
If you have does it power up with the lead disconnected, and does it stay powered up if you then reconnect the power to the device? - Mike |
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joeann90
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Joined: Oct 10, 2007
Posts: 37
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| Posted: Wed Aug 20, 2008 12:54 pm Post subject: |
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| mikealder wrote: | Have you tried resetting the device with a paperclip on the underside of the device?
If you have does it power up with the lead disconnected, and does it stay powered up if you then reconnect the power to the device? - Mike |
Thanks for reply, will try what you said and see if it works, will let you know how i got on, |
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richard345
Frequent Visitor
Joined: Mar 09, 2008
Posts: 463
Location: Rainhill, Lancashire Not Merseyside!
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| Posted: Wed Aug 20, 2008 2:11 pm Post subject: |
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Hi, Have you tried pressing and holding the on button for a few seconds? There was an issue with one Firmware version (can't remember which) that required a hold for between 5 and 10 seconds.
It was resolved for my 520 in version 8.010, so it must have been either the previous release, or the one before that.
_________________
Ric - TomTom 520 DEAD - Passed to the great traffic jam in the sky. Now using Maps & Waze on Samsung Galaxy S4 + CamerAlert of course! |
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joeann90
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Joined: Oct 10, 2007
Posts: 37
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| Posted: Wed Aug 20, 2008 2:24 pm Post subject: |
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| richard345 wrote: | Hi, Have you tried pressing and holding the on button for a few seconds? There was an issue with one Firmware version (can't remember which) that required a hold for between 5 and 10 seconds.
It was resolved for my 520 in version 8.010, so it must have been either the previous release, or the one before that. |
Thanks for advice will give it a try, |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Wed Aug 27, 2008 1:40 pm Post subject: |
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Did you have any joy, joeann90?
Another scenario (I hope this HASN'T happened) is that a faulty charger has put more than the required 5V up the TomTom, and blown it up. That gives the same symptoms... |
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joeann90
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Joined: Oct 10, 2007
Posts: 37
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| Posted: Sat Aug 30, 2008 12:52 pm Post subject: |
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| Andy_P wrote: | Did you have any joy, joeann90?
Another scenario (I hope this HASN'T happened) is that a faulty charger has put more than the required 5V up the TomTom, and blown it up. That gives the same symptoms... |
Hi,
thanks for all your advice and help,have tried all reccomedations on here,and 520 is still the same green light on, and nothing on screen,must be blown  it connects to tomtom home,and will charge,and you can see it in the operate my device on computer screen,and it will download updates but screen stays blank |
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Holdfast
Occasional Visitor
Joined: Mar 12, 2006
Posts: 47
Location: Stockton on Tees, Smoggy Land
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| Posted: Sat Aug 30, 2008 1:12 pm Post subject: |
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I see that you have tried the main tests as suggested by other members. I had a similar problems on a TT 910, it resulted in sending it off for repair, it was returned fixed by replacement of the main board, (under warranty). I appreciate that this may not be an option for you. My own thoughts on the problem was that whilst the green light was on it was not charging, but when pressing down on the unit whilst mounted on the charger it did appear to start charging.
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Sat Nav of choice WAZE
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