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Can anyone explain this one?

 
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crazyhazy
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Joined: Oct 20, 2006
Posts: 171
Location: Cheshire

PostPosted: Tue Dec 02, 2008 2:07 pm    Post subject: Can anyone explain this one? Reply with quote

A few days ago I added a Co-op shop in Harrogate which I am working on. Yesterday afternoon, I noticed the Co-op category had been updated so I downloaded the new file. On my way to work I used the new shop that I added as my destination, only for the unit to display 'No route Found'. I then tried the other shops in the list that it brought up and it worked the route out no problem. Any suggestions?
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Graham

Tomtom One
App 8.010 (9369/080529) OS:190943
GPS v1.21, Boot 5.5011
United Kingdom and Replublic of Ireland v885.4058
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Daggers
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PostPosted: Tue Dec 02, 2008 2:50 pm    Post subject: Reply with quote

I think we need to know a little more about the location of the shop. My guess is that it is on a road which TomTom believes is blocked or not navigable for some reason (e.g. pedestrianised area, or just through an erroneous MapShare correction?).
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PaulB2005
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PostPosted: Tue Dec 02, 2008 3:03 pm    Post subject: Reply with quote

Is it on the B6162? At 53.98391,-1.55098 ??
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crazyhazy
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Location: Cheshire

PostPosted: Tue Dec 02, 2008 3:05 pm    Post subject: Reply with quote

When I get to work tonight I will change the location slightly to the main road in front of the shop (currently it is the side road) and tomorrow I will submit the new location. That might help.
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Graham

Tomtom One
App 8.010 (9369/080529) OS:190943
GPS v1.21, Boot 5.5011
United Kingdom and Replublic of Ireland v885.4058
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crazyhazy
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Joined: Oct 20, 2006
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Location: Cheshire

PostPosted: Tue Dec 02, 2008 3:07 pm    Post subject: Reply with quote

PaulB2005 wrote:
Is it on the B6162? At 53.98391,-1.55098 ??


Yes that's the one!
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Graham

Tomtom One
App 8.010 (9369/080529) OS:190943
GPS v1.21, Boot 5.5011
United Kingdom and Replublic of Ireland v885.4058
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Andy_P
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PostPosted: Tue Dec 02, 2008 3:40 pm    Post subject: Reply with quote

I just added those exact co-ordinates as a POI and got no route found either!
seems odd...

Manor drive is shown as one way north-bound, (and looks correct in the block/unblock dialogue in Mapshare) but even a route from the main road a hundred yards to the west will fail.
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crazyhazy
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Location: Cheshire

PostPosted: Tue Dec 02, 2008 4:50 pm    Post subject: Reply with quote

Andy_P wrote:
I just added those exact co-ordinates as a POI and got no route found either!
seems odd...

Manor drive is shown as one way north-bound, (and looks correct in the block/unblock dialogue in Mapshare) but even a route from the main road a hundred yards to the west will fail.


If you browse the map and find Pannal Ash Rd, and then crossing, it brings up B6162 Otley Road, you can tap the cursor and navigate there no problem!
If you try the reverse it wont find the B6162, but if you tap on the road it displays B6162 Otley Road!

The plot thickens.
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Graham

Tomtom One
App 8.010 (9369/080529) OS:190943
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United Kingdom and Replublic of Ireland v885.4058
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Oldboy
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PostPosted: Wed Dec 03, 2008 11:41 am    Post subject: Reply with quote

It looks as if there is No Entry data at the Southern end of Manor Dr.

You cannot turn Left or Right, from Otley Rd, or drive straight ahead from Pannal Ash Rd.

Worth reporting. Rolling Eyes

2 in 2 days! I wonder how many more there are Question
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Richard

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crazyhazy
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Joined: Oct 20, 2006
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Location: Cheshire

PostPosted: Wed Dec 03, 2008 12:41 pm    Post subject: Reply with quote

Well done!
I shall report the error's.
Thank you
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Graham

Tomtom One
App 8.010 (9369/080529) OS:190943
GPS v1.21, Boot 5.5011
United Kingdom and Replublic of Ireland v885.4058
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PaulB2005
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PostPosted: Wed Dec 03, 2008 1:43 pm    Post subject: Reply with quote

Is this a Map error or MapShare error?
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Oldboy
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PostPosted: Wed Dec 03, 2008 3:08 pm    Post subject: Reply with quote

It can be reported with Mapshare, as 'other error / other', but I don't think it will appear on the current maps.

I've moved the POI location to be on Otley Rd, for navigation purposes.
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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Andy_P
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PostPosted: Wed Dec 03, 2008 8:37 pm    Post subject: Reply with quote

Oldboy wrote:
It looks as if there is No Entry data at the Southern end of Manor Dr.

You cannot turn Left or Right, from Otley Rd, or drive straight ahead from Pannal Ash Rd.



Well done! I forgot that you can effectively block a road that way as well. Stupid of me, because that's how I used to report all the "blocked by gates or bollards" roads round my way where the normal MapShare "block" correction doesn't tell the truth.


oldboy wrote:
It can be reported with Mapshare, as 'other error / other', but I don't think it will appear on the current maps.


I think it CAN now. Mapshare v1 could only REPORT "no left/right turn onto..." but v2 can do it with immediate effect.

Now to do it on three different maps! Rolling Eyes
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Andy_P
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PostPosted: Wed Dec 03, 2008 8:43 pm    Post subject: Reply with quote

Erm...
I'm half wrong in what I said above....

Of course it also depends on the map version....
You can only make those corrections immediately on a v815 or later map

On the v810 W+CE map...I just tried to un-do the turn restriction from Otley Rd going left onto Manor Drive, and it says it is open already... (but I still can't make it navigate that way Crying or Very sad

But on the v815 W+CE map, the turns ARE restricted, but if I change them I can now do the turns into Manor Drive OK.

I've now corrected all three directions into Manor Drive to be allowed - I hope that's right!
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