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G4GVB Regular Visitor
Joined: Jan 04, 2006 Posts: 233
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Posted: Wed Jun 11, 2008 6:38 pm Post subject: Nearest Dr, Pharmacy, Dentists Police gone |
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Has anyone seen this:-
Just updated to v8 when you select 'Help Me' and then 'Drive to help' and then selct 'Nearest Doctor' it brings up the Doctors as it should. If you go 'Back' Nearest DR, Dentist, Pharmacy and Police Station are greyed out. The only one that will work repeatedly is 'Nearest Hospital' To get them back you have to do a pin reset.
Any ideas? _________________ GO 750 LIVE v9.430 - v8.753612 EU map
XL 350 MT v9.151 - v8.75366 US Map |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Wed Jun 11, 2008 6:39 pm Post subject: |
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Which of your three devices is doing this? - Mike |
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G4GVB Regular Visitor
Joined: Jan 04, 2006 Posts: 233
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Posted: Wed Jun 11, 2008 6:48 pm Post subject: |
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Ah yes --- sorry its the 720 with v8 _________________ GO 750 LIVE v9.430 - v8.753612 EU map
XL 350 MT v9.151 - v8.75366 US Map |
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LB-Greg Lifetime Member
Joined: Jan 27, 2006 Posts: 53
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Posted: Wed Jun 11, 2008 7:08 pm Post subject: |
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Hi Scubaalan
Mike works as expected with 720 & V8.010. |
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G4GVB Regular Visitor
Joined: Jan 04, 2006 Posts: 233
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Posted: Wed Jun 11, 2008 7:27 pm Post subject: |
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UPDATE
If you select 'Phone for Help' it works fine, brings up the data base every time. Switch back to 'Drive to help' and the icons are greyed out. _________________ GO 750 LIVE v9.430 - v8.753612 EU map
XL 350 MT v9.151 - v8.75366 US Map |
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bensonboo Regular Visitor
Joined: Feb 18, 2008 Posts: 65
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Posted: Wed Jun 11, 2008 7:37 pm Post subject: |
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I get the police stations and pharmacies greyed out on my One XL, the other work fine??? |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Wed Jun 11, 2008 7:52 pm Post subject: |
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My 720 works fine with the above selections and re-selections, when you installed the update did you use Home or manual - Mike |
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G4GVB Regular Visitor
Joined: Jan 04, 2006 Posts: 233
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Posted: Wed Jun 11, 2008 7:56 pm Post subject: |
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I used manual. The .ov2 files must be OK cos they work on 'Phone' It could be a problem with 'Helpme' I will reinstall that folder as per 7.221 and start from there. _________________ GO 750 LIVE v9.430 - v8.753612 EU map
XL 350 MT v9.151 - v8.75366 US Map |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Wed Jun 11, 2008 8:01 pm Post subject: |
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Make sure you have a back up then copy the entire HelpMe folder from the Navcore 8 update to the device as a number of files within it have changed, colours of flags are about the most notable.
I doubt this will cure the fault though, although having never experianced this fault it is difficult to answer, in front of me I have a 720 that works as advertised running 8,010 and cannot replicate the above fault on my device - Mike |
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richard345 Frequent Visitor
Joined: Mar 09, 2008 Posts: 463 Location: Rainhill, Lancashire Not Merseyside!
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Posted: Wed Jun 11, 2008 8:08 pm Post subject: |
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Works correctly, as expected on my 520. I'm pretty certain that everything work with 8.010, despite TomTom apparently saying that they never released it for x20's. _________________ Ric - TomTom 520 DEAD - Passed to the great traffic jam in the sky. Now using Maps & Waze on Samsung Galaxy S4 + CamerAlert of course! |
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G4GVB Regular Visitor
Joined: Jan 04, 2006 Posts: 233
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Posted: Wed Jun 11, 2008 8:25 pm Post subject: |
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I have now tried a number of backup 'helpme' folders, but looking at whats in 'helpme' they are just text and gif files. I think the problem lays deeper. Maybe a system file or something like that. But I have no way of checking that and I don't have anymore backups of v8
Thanks for your help anyway...... _________________ GO 750 LIVE v9.430 - v8.753612 EU map
XL 350 MT v9.151 - v8.75366 US Map |
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SatMonkey Lifetime Member
Joined: Nov 11, 2007 Posts: 45
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Posted: Wed Jun 11, 2008 8:27 pm Post subject: |
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Mine does the same as the OP, let me know if you fix yours and how! |
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shadamehr Banned
Joined: Apr 25, 2006 Posts: 507
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Posted: Wed Jun 11, 2008 10:17 pm Post subject: |
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It's probably too obvious to have been missed, but do you have a GPS fix?
I remember someone once claiming you can't choose Drive For Help, unless you have a fix, or a last known location etc...?
Don't even know if this is true or not though... And my PND is at my Parent's House just now so I can't check. |
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Calomax Lifetime Member
Joined: Sep 30, 2005 Posts: 988 Location: St Martin's, Guernsey
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Posted: Wed Jun 11, 2008 10:51 pm Post subject: |
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Just tried mine and I can't replicate your fault. _________________ TT Go Essential |
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G4GVB Regular Visitor
Joined: Jan 04, 2006 Posts: 233
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Posted: Thu Jun 12, 2008 5:34 am Post subject: |
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Good point about the GPS fix, but yes I do have a fix. I think I may have a corrupt file. The files in 'Helpme' are OK so it must be an operationg system file like data.chk but I'm not sure which one controls the menus. and I don't have another copy to try a swap. _________________ GO 750 LIVE v9.430 - v8.753612 EU map
XL 350 MT v9.151 - v8.75366 US Map |
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