pc crashes when downloading tomtom camera updates ?

glun · Occasional Visitor Joined: May 08, 2008 Posts: 4

i received an email from tomtom advising that there were safety camera updates available for me .

i attached tomtom to pc ... system told me there was a tomtom home update 2.3 which i downloaded successfully.

i then ran updates .. it showed safety camera 1 to 10 .. it went through the 10 fairly quickly but at no 10... uk i think .. when it finished .. my computer crashed ... giving me a "bsod", that is "blue screen of death" .. white writing on blue background . advising of a serious problem .

It shows .......
"STOP.... oxoooooo23 (ox000E100 oxA8BCC3BC oxA8BCCoB8 ox8052BEC2 )

i've done this 5 times now and 5 times it's crashed ......

any ideas or advice ?

wiz · Posted: Thu May 08, 2008 6:44 pm Post subject:

Hello glun.

somehow your system is disconnecting your device or just doesn't like the connection.. have you applied all updates to XP...

Microsoft TechNet & Kadaitcha ... SYMPTOMS
A computer that is running Microsoft Windows XP may stop responding when you suddenly remove a storage device. For example, the computer may stop responding if you suddenly remove a Secure Digital card from a USB card reader. When this problem occurs, you receive a Stop error message that resembles the following:
STOP 0x00000023 FAT_FILE_SYSTEM (Parameter1, Parameter2, Parameter3, Parameter4)

http://kadaitcha.cx/xp/stop_error.html#0x00000023
_________________
Alan --- aka Wiz.
Iphone 4S 16gb, ios 5 windows 7, CamerAlert, CoPilot & TomTom

glun · Occasional Visitor Joined: May 08, 2008 Posts: 4

yes... everything up to date .. including service pack 3 earlier this week .

Any suggestions of what the solution is ? .

i emailed tomtom, they repied they didn't know .. but suggested i reinstall tomtom home .. which i have but it's made no differrence.

wiz · Posted: Thu May 08, 2008 9:19 pm Post subject:

Hi glun

did all work before the update to 2.3 Question

_________________
Alan --- aka Wiz.
Iphone 4S 16gb, ios 5 windows 7, CamerAlert, CoPilot & TomTom

tonys66 · Posted: Thu May 08, 2008 9:23 pm Post subject:

Disable or unistall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK to check for hard drive corruption, and then restart your computer.

glun · Occasional Visitor Joined: May 08, 2008 Posts: 4

wiz .. yes it did !

wiz · Posted: Thu May 08, 2008 11:00 pm Post subject:

Andy_P · Posted: Fri May 09, 2008 1:21 am Post subject:

Old versions of Home, downloadable from Oldboy
http://www.oldboy.me.uk/TomTomUpdates/index.html

glun · Occasional Visitor Joined: May 08, 2008 Posts: 4

andy p2002 i uninstalled version 2.3 and installed 2.1 from your link .. which worked fine .. it seemed to download a fairly small update ... will that be everything up to date... same as if i'd done on latest version of Home ?

Andy_P · Posted: Fri May 09, 2008 2:37 pm Post subject:

Yeah, there's been no major changes in the various v2 versions AFAIK, just small bug fixes I think.

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