Nokia 6120 handsfree problem with Tomtom 720

kitesurfersands · Occasional Visitor Joined: Jan 26, 2008 Posts: 3

Hello

I have a Tomtom 720 and have tried linking it up with my Nokia 6120 via bluetooth. It works fine for outgoing calls and transfering my phone book. Incoming calls is the problem. I can accept the call but when I do I cant hear the caller and they cant hear me.

Has anyone found a solution?

Thanks

Dave

AndyVaughan · Posted: Mon Jan 28, 2008 10:34 pm Post subject:

Try doing a reset on the 720 - hold the reset button in for 30 seconds. It cured mine when I had a similar problem.

Andy

Andy_P · Posted: Tue Jan 29, 2008 10:27 am Post subject:

I'm not saying it is in your case, but that MIGHT be one of the standard hardware faults with the 520/720. Does the person at the other end hear "buzzing"? (If so try a "search" of this forum for the word "buzzing" to find all the similar reports)
If so, it's a duff unit. Either scream and shout in the shop to get it replaced*, or it will mean accepting a "repair" from TomTom.

*Actually, being polite but (very) firm usually works better.... I've just never managed it for long myself! Laughing

if1977

kitesurfersands · Occasional Visitor Joined: Jan 26, 2008 Posts: 3

No didn't change any settings, the phonebook just imported when it gave me the option when I first connected the phone.

kitesurfersands · Occasional Visitor Joined: Jan 26, 2008 Posts: 3

thanks for all the suggestions. There is no buzz, just silence.

Has anyone been able to solve this one??

nick7130 · Occasional Visitor Joined: Jan 31, 2008 Posts: 1

I have recently purchased a TT520 and have a similar problem, in that the caller cannot hear me or there is constant interferance which renders the hands-free feature useless. The phone is compatable and have tried all attempted soluctions from TT website on here.

Having owned a TT Go classic since 2004, I was a little disappointed to find the TT520 was not that much od an improvement. The speaker for a start seems a lttle weak and not as clear as my previous model.

Would also like to hear a soluction from anybody else.

Have written to retailer regarding a replacement, see what happens.

Andy_P · Posted: Fri Feb 01, 2008 1:03 pm Post subject:

As for the interference on hands-free... This is a common fault with a LOT of x20 machines. TT insist it is a software issue (but don't seem to be in a rush to produce new software that fixes it).
It screams out that it is really a hardware fault - units that have come back from the repair centre up North, have documentation that mentions replacing FETs (field-effect transistors).

Yet another issue TT are keen to hush up rather than admit?

As for the speaker quality, I'm afraid that's just physics. A smaller, flatter speaker is going to sound worse than a bigger one.

We were spoilt by the excellent audio quality of the old models, (I'm an audio engineer and STILL wince every time I hear the horrible distorted TTS voices on my 720), but I guess TT needed to produce something thinner and more "modern-looking" or lose market share.

twotonemark · Regular Visitor Joined: Jun 10, 2004 Posts: 85

JoyP · Regular Visitor Joined: Jan 24, 2006 Posts: 77

I've also got a "hands-free problem". I connected my new TT 520 to my mobile phone (motorola Z3) without any problem, it imported my phonebook and every time I had the phone in the car and turned on the TomTom it announced that it was connected to the phone. So far so good, but then I received a call - and after about thirty seconds the bluetooth connection was lost. I ended the call, but then the connection came and went. I deleted the phone from the TomTom, and tried to re-establish it, but half-way through searching for the phone I get an error message, followed by an announcement that I can now use my phone - but it is not connected! Very weird, and I am about to give up and decide that I can't use the hands-free feature, which is a shame.

By the way, when the incoming call came, I didn't hear a ring or anything, the voice was just there. Is this normal?

Andy_P · Posted: Fri Apr 25, 2008 5:27 pm Post subject:

Unfortunately that phone is not on TomTom's (rather pathetic) compatibility list, so anything that does work is a bonus...
You can view the list here:
http://www.tomtom.com/phones/compatibility/?intProduct=19

JoyP · Regular Visitor Joined: Jan 24, 2006 Posts: 77

Andy_P · Posted: Sat Apr 26, 2008 2:59 am Post subject:

Only that "anything that does work is a bonus".

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