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charlottesdad
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Joined: Aug 13, 2005
Posts: 25
Location: Dunstable Beds UK
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 Posted: Wed Nov 21, 2007 4:44 pm Post subject: Tom Tom Home Latest Version |
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I have just downloaded the latest version of Tom Tome Home and I was wondering if any body else has the same problem. On the main screen you get 2 rows of icons. On mine the top row is clearly visible but the bottom row only shows the top half of the icons. Any help would be appreciated . Alan  |
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Wed Nov 21, 2007 5:48 pm Post subject: |
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I've seen one other query about this or something similar. Something to do with screen resolution? Have you tried changing it and changing it back again?
Otherwise, uninstall and re-install? |
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LesP2008
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Joined: Apr 05, 2006
Posts: 524
Location: Herts
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| Posted: Wed Nov 21, 2007 6:17 pm Post subject: |
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uninstall and reinstall all day long, it wont fix it.
I have a ticket going with TomTom support, it has now progressed to the second level. Shana from support tells me that they have only ever heard of this problem once before.
As yet i am awaitng a reply.
They have taken a log of my system and also a screenshot of the app.
Any news and i will keep you all upto scratch. |
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rockin_plumber
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Joined: Nov 15, 2007
Posts: 111
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| Posted: Wed Nov 21, 2007 7:06 pm Post subject: |
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Mine does this my screen res is set to 800 x 600........
If I change it to any of the others it is fine...
But surely there should be a scroll bar for those of us that use 800 x 600  |
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charlottesdad
Occasional Visitor
Joined: Aug 13, 2005
Posts: 25
Location: Dunstable Beds UK
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| Posted: Wed Nov 21, 2007 7:48 pm Post subject: |
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| GO-GO-910 wrote: | uninstall and reinstall all day long, it wont fix it.
I have a ticket going with TomTom support, it has now progressed to the second level. Shana from support tells me that they have only ever heard of this problem once before.
As yet i am awaitng a reply.
They have taken a log of my system and also a screenshot of the app.
Any news and i will keep you all upto scratch. |
Thanks very much, look foward to hopefully an answer to this problem Alan |
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LesP2008
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Joined: Apr 05, 2006
Posts: 524
Location: Herts
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| Posted: Wed Nov 21, 2007 7:56 pm Post subject: |
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| rockin_plumber wrote: | Mine does this my screen res is set to 800 x 600........
If I change it to any of the others it is fine...
But surely there should be a scroll bar for those of us that use 800 x 600 |
I thought initially that it was a res problem. My Eizo monitor spat the dummy so i grabbed an Hp one which has all resolutions and refresh rates upto 1280x 1024 which is the recommended setting for my setup.
However i have tried them all and it seems the lower i go the worse the screen looks. What monitors are you guys running?, - don't tell me HP!!!!. |
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LesP2008
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Joined: Apr 05, 2006
Posts: 524
Location: Herts
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| Posted: Sat Nov 24, 2007 8:20 am Post subject: |
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| Hi, Still havent heard from TomTom support. However i put Vista business on my system yesterday and Home now displays fine. |
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charlottesdad
Occasional Visitor
Joined: Aug 13, 2005
Posts: 25
Location: Dunstable Beds UK
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| Posted: Sat Nov 24, 2007 6:49 pm Post subject: |
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| GO-GO-910 wrote: | | Hi, Still havent heard from TomTom support. However i put Vista business on my system yesterday and Home now displays fine. |
I have spoken to Tom Tom and they tell me v: 2 was developed for screen resolution 1024 x 768. If you use resolution 800 x 600 basically you will have to grin & bear it. |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Sat Nov 24, 2007 7:49 pm Post subject: |
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| Andy_P2002 wrote: | | I've seen one other query about this or something similar. Something to do with screen resolution? Have you tried changing it and changing it back again? |
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