Just bought a map and HOME don't see it :(

djkav · Occasional Visitor Joined: Jan 25, 2007 Posts: 14

Hi all,

I just bought a map v710 for my TT 910 v7 navigator. Im using HOME 2.1.

I have the invoice sent to me from TomTom. It tells me to use HOME update my GO to download the map.

When I go there, it says im all updated. My maps are v660.

How do I get hold of my new map?

Thx

westentertainer · Posted: Sun Nov 18, 2007 5:47 pm Post subject:

hi i had a problem .but i had the wrong unit on my account .i had my nephews 720 because he used my pc so when i paid for a map it did not apeare on home because it was not attatched so i had to make a new account also new e mail address and pay again

djkav · Occasional Visitor Joined: Jan 25, 2007 Posts: 14

I'm sure that I purchased it under the same account. Well in that case, im going to tell the CC company to refund me for goods not received.

TomTom should not let u buy something to download and make it so easy to be inaccessible.

I will give TomTom a chance to sort it out, otherwise a refund will be forced.

djkav · Occasional Visitor Joined: Jan 25, 2007 Posts: 14

I take it my account is related to my login email address?

If so, my account that my TT910 should be connected to shows my order for the map, paid. So in effect, I should see that map on HOME updates.

I only have the 1 TT so nothing else should be registered to that account.

thx

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