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Help! TomTom 750 won't restore a back up!

 
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Wazza_G
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Joined: Jan 10, 2006
Posts: 585
Location: Guildford (Regrettibly)

PostPosted: Thu Aug 19, 2010 4:22 pm    Post subject: Help! TomTom 750 won't restore a back up! Reply with quote

Can anyone help me please.

I was using the latest map guarantee, when we suffered a power drop, albeit for a split second.

Ever since I can't get it to do a LMG, nor can I get it to do a restore, it comes up with an error about the memory card. If I disconnect then it boots up with no maps available & I'm unable to access any functions.

Can anyone help me solve my problems.

Wazza_G
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Wazza_G
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Joined: Jan 10, 2006
Posts: 585
Location: Guildford (Regrettibly)

PostPosted: Thu Aug 19, 2010 5:13 pm    Post subject: Reply with quote

Don't worry, problem solved, it seems it didn't like the memory card which may have been corrupted when the power dropped for that moment.
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Wazza_G
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Joined: Jan 10, 2006
Posts: 585
Location: Guildford (Regrettibly)

PostPosted: Thu Aug 19, 2010 5:37 pm    Post subject: Reply with quote

Yes I do need help!

I've updated the map & the maps have now disappeared, so all I get is no map found message. Evil or Very Mad
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DennisN
Tired Old Man
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Joined: Feb 27, 2006
Posts: 14901
Location: Keynsham

PostPosted: Thu Aug 19, 2010 6:58 pm    Post subject: Reply with quote

Start by having a look at these

http://uk.support.tomtom.com/app/answers/detail/a_id/9838/kw/No%20map%20found/sno/1
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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Wazza_G
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Joined: Jan 10, 2006
Posts: 585
Location: Guildford (Regrettibly)

PostPosted: Thu Aug 19, 2010 7:44 pm    Post subject: Reply with quote

A Ha! Just found the main app was missing! Rolling Eyes
Where it disappeared to I don't know. Confused

Just reinstalled it now & it seems to be working, just copying the internal drives contents over to the memory card now to see if all is well.

Cheers Dennis for that pointer. Smile
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DennisN
Tired Old Man
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Joined: Feb 27, 2006
Posts: 14901
Location: Keynsham

PostPosted: Thu Aug 19, 2010 8:03 pm    Post subject: Reply with quote

And now do a full Windows Explorer backup, like you shudder done before you got into this LMG etc updating game. Then you'll solve this and loads of other problems twice before breakfast.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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Wazza_G
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Joined: Jan 10, 2006
Posts: 585
Location: Guildford (Regrettibly)

PostPosted: Thu Aug 19, 2010 8:37 pm    Post subject: Reply with quote

I did do an explorer back up but it didn't work as the 750 took a severe disliking to my memory card, a 4Gb Cl.4 Kingston.

So in the end I had to reformat it (twice) and then try again. I'm still downloading the second zone of the EU map & getting ready to install that on the memory card.

I object to having zones as the map I had originally was a complete EU one!
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Andy_P
Pocket GPS Moderator
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Mon Aug 23, 2010 11:50 pm    Post subject: Reply with quote

Wazza_G wrote:

I object to having zones as the map I had originally was a complete EU one!


Search the forum for details on how to get the full map instead.
Briefly, you need to re-install your OLD map onto a large enough SD card for the new map. Then connect to Home and it should offer you the single, complete map.
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Tue Aug 24, 2010 8:28 am    Post subject: Reply with quote

How to do it is Here
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