New TT One V2 'Managers Special'

TT_Chris · Occasional Visitor Joined: Sep 29, 2007 Posts: 3

Thanks for the patiance, but if you could read i'd be grateful as background may be important...

Popped to local Halfords this arvo to pick up some polishing cloth and as i was paying the chap had 2x TomTom One V2s on the checkout.. He said they were 'factory refurbed' and they had them because they'd given a refund to customer due to them taking so long to come back.

I asked how much and he said £99.99. He had both boxes open and parts of them on checkout and i noticed that one had the Window Mount and USB bits etc, but the other had no Mount!

After a bit of bartering he agreed to 'create' a full pack with all pieces by using accessories etc from both boxes. Bargain, i thought and purchased on impulse.

I've got Product Key Card etc, but now i'm worried that as he was swapping bits back and forth between boxes is there a chance that the Prod Key Card i got does not match the Maps on the SIM or something?

Is there a way to validate they match or something or does it just matter that you have a valid code as there was so much swapping between boxes i'm a bit worried! Confused

Cheers guys.
C

gardenshed · Frequent Visitor Joined: Jul 05, 2007 Posts: 466

if you have a valid product code credit card i think you would be ok as they are batched numbers and not i think allocated per unit per map installed on that unit, however if you want to be certain, either contact tomtom and ask them and i think there is an area within the tomtom site if you register and log in that you can view this info, have a look at the faq's on the site m8. i'm sure someone will be on and give you some more advice in the near future

TT_Chris · Occasional Visitor Joined: Sep 29, 2007 Posts: 3

Cool i hope you're right!

Have registered on tomtom.com but closest i can find is a FAQ for "why cant i activate my new map" and the reply is to download an EXE for Clear Flash Tool or something...

You've put my mind at rest a bit, hopefully a flood of others confirming will stop me worrying! Laughing

gardenshed · Frequent Visitor Joined: Jul 05, 2007 Posts: 466

gardenshed · Frequent Visitor Joined: Jul 05, 2007 Posts: 466

at the end of the day if its registered and there is an issue you will be able to claim innocence about any confusion regarding a mix up with cards, but i doubt it will cause an issue for you, e-mail tomtom and get a finite reply on the issue from them

TT_Chris · Occasional Visitor Joined: Sep 29, 2007 Posts: 3

Thanks for that, well buried isnt it!! Searched for ages and never found that!

Went through it and it had saved the 'Device ID' which matches my unit, but didnt have a Prod Key saved.. I added it and it accepted ok, without hassle, although it had no issue with me adding the same code more than once!

It did grumble if i entered a non valid code though so think all is good..

Thanks for the steer..

C

gardenshed · Frequent Visitor Joined: Jul 05, 2007 Posts: 466

glad to help mate, i found that quite by chance one day and made a mental note, just in case Wink

tanda · Posted: Sat Sep 29, 2007 9:54 pm Post subject:

Lets think about this, the activation code is made up from the device code, and the product code. The maps are made to only work in one device, the one it is sold with. So if you put the correct SD card in, it will work, if you put the wrong SD card in, or one bought off ebay for instance, it will not work. Yours works, so the SD card must be the correct card for the device. The activation code usually isn't needed to activate the maps, but if it ever asks, you need to put the correct code in to make the maps work, the wrong code, and it won't work. The device must know what the activation code is to accept it. So if you give the correct device code, but the wrong product code, will it generate the wrong activation code. So, you will only have a problem if the TomTom asks for an activation code, that is wrong, then it won't work. Thats how I see it.
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Audi A3 Sline sat nav

Andy_P · Posted: Sat Sep 29, 2007 10:04 pm Post subject:

It's a tricky one, but I think chris still has a valid issue.

At the moment, because he is using an original, pre-activated SD card, his maps work (as they would do in ANY machine, not just his).

The TT website has let him register a code, because it is a valid code, but as he says, there is nothing so far to conclusively link that code to the map he actually has.
I think the only way to find out for sure, Chris, is if you were to buy a new (larger?) SD card and copy everything onto that one from the original.

As that is a copy card, the unit will then ask for the activation code (the one generated when you combine the device code and the product code at www.ttcode.com) and you can check that it works. Even if it is wrong, you will still be able to go back to the original card.

gardenshed · Frequent Visitor Joined: Jul 05, 2007 Posts: 466

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