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Go520 gives wrong instruction

 
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bazzza
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Joined: Nov 05, 2006
Posts: 260
Location: East Yorkshire

PostPosted: Thu Aug 30, 2007 6:21 pm    Post subject: Go520 gives wrong instruction Reply with quote

Close to my home is a roundabout with 4 roads entering it. Going from one direction my 520 says " go straight on. Take the second exit" which is correct. From the opposite direction it says "Turn right. Take the second exit". If anything, the straight-on road bears very slightly left. Can anything be done to change this? I'm not into mapshare yet but it doesn't look like I can use that. BTW, my 300, with WE maps, doesn't make this mistake.
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Bazzza
TTGO520 Version 9.430
Western & Central Europe Maps
Iphone 6
TT Via 135M
GO520 WiFi
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DennisN
Tired Old Man
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Joined: Feb 27, 2006
Posts: 14893
Location: Keynsham

PostPosted: Thu Aug 30, 2007 7:16 pm    Post subject: Reply with quote

I'm a bit stumped by your description - I'm more accustomed to ...
Cross the roundabout, 1st/ 2nd/ 3rd/ 4th exit.
Go right on the roundabout, 1st/ 2nd/ 3rd/ 4th exit.
Go left on the roundabout, 1st/ 2nd/ 3rd/ 4th exit.
Then (sometimes) whilst on the roundabout, Take the exit.

I have found quite a few instances of "odd" navigating instructions, which are best interpreted by a quick glance at the screen.

Why can't you use Mapshare - it's featured on the 520. Or should I be reading this to say you can't correct it by using Mapshare?

Difference between 300 and 520 is not surprising - different OS and different maps. Last week, coming to a T junction, I heard my 710 say go right, whilst the 720 said go left - both going to the identical destination (favourite copied from one to the other) both on Fastest Route.

Just have to accept that the spider inside gets itself confused sometimes. Confused
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bazzza
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Joined: Nov 05, 2006
Posts: 260
Location: East Yorkshire

PostPosted: Thu Aug 30, 2007 10:39 pm    Post subject: Reply with quote

Sorry to confuse you Dennis, what it actually says is "Go right at the roundabout, 2nd exit". The problem is, the 2nd exit is not to the right, it is straight on. What it should say is "cross the roundabout, 2nd exit".
I have only had a quick look at mapshare but I don't think this kind of correction can be made; or does someone know different?
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Bazzza
TTGO520 Version 9.430
Western & Central Europe Maps
Iphone 6
TT Via 135M
GO520 WiFi
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PaulBt
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Joined: Sep 22, 2006
Posts: 188
Location: Kempsford, UK

PostPosted: Fri Aug 31, 2007 1:06 pm    Post subject: Reply with quote

Bazzza,

Can you give the position of the round about so that we can try it.

Cheers
Paul
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WestEuro v805 connected to E90 on O2
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Fri Aug 31, 2007 1:47 pm    Post subject: Reply with quote

I have a similar situation as you leave the end of the M55 on the run in to Blackpool (Airport) the device says "Take the first exit" this puts you into an indutrial estate, the true spoken words would be to "Take the third exit" the symbol displaying the turn instructions on the screen is correct, just the spoken part that is wrong.
Interestingly this fault was originally fixed with the release of the v660 map, but v675 and the vs7 map on the 720 have re-intoduced this fault - most probably cause is faulty map data for this and the OP's problem - Mike
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bazzza
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Joined: Nov 05, 2006
Posts: 260
Location: East Yorkshire

PostPosted: Fri Aug 31, 2007 7:45 pm    Post subject: Reply with quote

Hi Paul, the position of the roundabout is on the outskirts of Howden, East Yorkshire. Lat 53.7488 Long -0.8523. or if you prefer: SE75768 28670.
The direction I have a problem with is from the A63 through the roundabout to the B1230. On a map it does look as if the B1230 goes slightly right off the roundabout but on the ground it looks to go slightly left of straight on. I have tried it from the opposite direction and it says "cross the roundabout, second exit" which is what I would expect. Am I right in thinking it can't be corrected with mapshare?
ps. I just had a look at it on MS Virtual Earth and the B1230 definitely goes slightly right, but only slightly.
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Bazzza
TTGO520 Version 9.430
Western & Central Europe Maps
Iphone 6
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GO520 WiFi
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bazzza
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Joined: Nov 05, 2006
Posts: 260
Location: East Yorkshire

PostPosted: Sat Sep 01, 2007 8:51 pm    Post subject: Reply with quote

It seems it doesn't matter whether it can be corrected with Mapshare or not. See extract from TomTom ad:
New with the TomTom GO 520 / 720 and ONE 3RD EDITION, Map Share™ lets you:

• Update your map as and when you spot road changes directly into your TomTom.
• Get updates from millions of Map Share™ users worldwide* via your computer.

* Only available for maps of Western Europe, Central Europe, US & Canada.
The 520 of course only has UK maps. So WE maps aren't the only thing you don't get with the 520.
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Bazzza
TTGO520 Version 9.430
Western & Central Europe Maps
Iphone 6
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GO520 WiFi
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PaulBt
Lifetime Member


Joined: Sep 22, 2006
Posts: 188
Location: Kempsford, UK

PostPosted: Sun Sep 02, 2007 12:15 pm    Post subject: Reply with quote

Bazzza,

This is what I get using the machine detailed in my sig.

From the B1230 to the A63 in demo mode, Kate says.
1. After 300 yards cross the roundabout second exit.
2 Cross the round about second exit A63 Hull road.
3. After 300 yards you have reached your destination.
4. You have reached your destination

From the A63 to the B1230 in demo mode Kate says
1. After 300 yards go right on the round about 2nd exit
2. Go right on the round about second exit Main road (something garbled) then you have reached your destination
3. After 200 yards you have reached your destination.
4. You have reached your destination.


Cheers
Paul
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WestEuro v805 connected to E90 on O2
TT910 V6.525, TTN5, TTN3, TT on Psion 5mx
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Mon Sep 03, 2007 2:37 am    Post subject: Reply with quote

bazzza wrote:
It seems it doesn't matter whether it can be corrected with Mapshare or not. See extract from TomTom ad:
New with the TomTom GO 520 / 720 and ONE 3RD EDITION, Map Share™ lets you:

• Update your map as and when you spot road changes directly into your TomTom.
• Get updates from millions of Map Share™ users worldwide* via your computer.

* Only available for maps of Western Europe, Central Europe, US & Canada.
The 520 of course only has UK maps. So WE maps aren't the only thing you don't get with the 520.


Bazzza, don't believe everything (or anything!) TomTom say...
In the description for the 520 on their website it says:
Quote:
TomTom GO 520

- Voice address input
- QuickGPSfix™ & high sensitivity GPS chipset
- Map of your region & TomTom Map Share™ technology
- Traffic information & hands-free car kit
- FM transmitter


So I'm pretty sure you DO have Mapshare on your unit.
As well as the standardised corrections (block road, change road name etc.) you can also "report other error", where you just write a comment. That would probably be the best way to report errors in the instructions.
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bazzza
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Joined: Nov 05, 2006
Posts: 260
Location: East Yorkshire

PostPosted: Mon Sep 03, 2007 5:31 pm    Post subject: Reply with quote

Thanks Andy, I'll have a look at that.
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Bazzza
TTGO520 Version 9.430
Western & Central Europe Maps
Iphone 6
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