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System Software Not Found - HELP!

 
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Woms
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Joined: Jun 08, 2006
Posts: 9

PostPosted: Wed Aug 09, 2006 10:28 am    Post subject: System Software Not Found - HELP! Reply with quote

After updating my Nuvi 310 with the latest software (2.70), the unit no longer boots up. The message on the screen reads, 'System Software Not Found' or similar.

When plugged into the PC, the Nuvi no longer comes up as a recognizable drive and the Garmin Web Updater cannot connect to it.

After trying various things, I've now run out of options and ideas. Has anyone had a similar experience?

Thanks.
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Ruscon
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Joined: Feb 28, 2006
Posts: 3
Location: UK & Thailand

PostPosted: Wed Aug 09, 2006 11:14 am    Post subject: Garmin updates Reply with quote

I had a similar prob with Street Pilot 2720, but found out the the sofware has to be dowloaded on to desktop & then run in to the Garmin.
It also said to ignore Gstart if this appeared. Once run in via usb, all systems were resoted.
Maybe this will work, if you run direct from desktop and not using Garmin updater.

Worth a try!

Russ
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Woms
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Joined: Jun 08, 2006
Posts: 9

PostPosted: Wed Aug 09, 2006 11:46 am    Post subject: Re: Garmin updates Reply with quote

Ruscon wrote:
I had a similar prob with Street Pilot 2720, but found out the the sofware has to be dowloaded on to desktop & then run in to the Garmin.
It also said to ignore Gstart if this appeared. Once run in via usb, all systems were resoted.
Maybe this will work, if you run direct from desktop and not using Garmin updater.

Worth a try!

Russ


Thanks, but I've tried this.

The trouble is the unit is not seen as a drive by the PC, therefore neither the WebUpdater or any Garmin .exe from a hard disk can execute, as it doesn't know where to go.

My PC did eventually recognize the Garmin as a USB device, and installed a driver, but still does not map it as a hard drive.

Perhaps I could try formating it through Computer Management, although I was hoping there might be a more standard way.
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Woms
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Joined: Jun 08, 2006
Posts: 9

PostPosted: Wed Aug 09, 2006 4:36 pm    Post subject: Re: Garmin updates Reply with quote

I now have a fully working 310. The 'System Software Missing' seems to be a fairly common problem. Follow the link below for full instructions.

The post by Bajanp on Page 5 is probably what you're after.

http://www.gpspassion.com/forumsen/topic.asp?TOPIC_ID=52810&whichpage=5
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