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gregh
Regular Visitor
Joined: 27/04/2003 17:15:12
Posts: 129
Location: United Kingdom
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 Posted: Fri Sep 22, 2006 1:30 pm Post subject: cannot buy traffic! |
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Has anyone else had problems buying a taffic subscription for tt5? Mine ran out on the 7th Sept, so I am trying to buy it now, for a trip I'm starting Sunday.
I follow the process on tomtom.com however on step 4, the button that says "add these products to my shopping cart" doesn't add the product into my shopping cart, so I cannot buy it.
I've deleted all cookies and temp internet files as suggested by TomTom support, but still no joy
Regards,
Greg |
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bedbug
Frequent Visitor
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Joined: May 10, 2006
Posts: 484
Location: Hampshire, UK
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| Posted: Fri Sep 22, 2006 1:35 pm Post subject: Re: cannot buy traffic! |
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| gregh wrote: | | Has anyone else had problems buying a taffic subscription for tt5? |
Uh-oh! I received an email from TT last night telling me that they've revised the whole structure of Traffic. It used to be different prices for different regions. Now (not only is it cheaper - grrrr!) a single subscription will work for whichever territories have traffic and for which you have a map (which I guess is a good thing).
Maybe you've run into a transitional hiccup?
Might be best to call TT support and get them to walk you through the process they think you need to follow to be successful.
Good luck!
_________________
iPhone 4/4S (iOS 5.1.1); TomTom Western Europe (1.10)/USA & Canada (1.10); CoPilot for iPhone (8), UK mapping, Mac OS 10.8/XP Pro/Win7; Tongue firmly in cheek! |
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lupos0_1
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Joined: Sep 08, 2005
Posts: 765
Location: Berkshire
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| Posted: Fri Sep 22, 2006 1:49 pm Post subject: |
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Try again later..........
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gregh
Regular Visitor
Joined: 27/04/2003 17:15:12
Posts: 129
Location: United Kingdom
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| Posted: Fri Sep 22, 2006 1:54 pm Post subject: |
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| I've been trying for 3 days!! I want to use it on Sunday for a 4 hr drive I have planned. |
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bedbug
Frequent Visitor
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Joined: May 10, 2006
Posts: 484
Location: Hampshire, UK
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| Posted: Fri Sep 22, 2006 1:56 pm Post subject: |
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| gregh wrote: | | I've been trying for 3 days!! I want to use it on Sunday for a 4 hr drive I have planned. |
So call them: 08451610009
_________________
iPhone 4/4S (iOS 5.1.1); TomTom Western Europe (1.10)/USA & Canada (1.10); CoPilot for iPhone (8), UK mapping, Mac OS 10.8/XP Pro/Win7; Tongue firmly in cheek! |
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alix776
Pocket GPS Moderator
Joined: 03/05/2003 14:45:49
Posts: 3999
Location: leyland lancs ENGLAND
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| Posted: Fri Sep 22, 2006 1:58 pm Post subject: |
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when i did mine 2 weeks ago it worked fine
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currently using aponia truck navigation on windows phone. Good bye IOS don't let the door hit you on the way out .
Oh the joys of being a courier.
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