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Thoroughly confused and fed-up.

 
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crossle
Occasional Visitor


Joined: Apr 07, 2006
Posts: 2

PostPosted: Fri Apr 07, 2006 9:28 pm    Post subject: Thoroughly confused and fed-up. Reply with quote

Having sucessfully downloaded previous database files from this site for my Tom-Tom, I wanted to update.

Disappointed to find that it now involves a subscription, but paid up anyway.

My Pay-Pal account is now £19 pounds lighter, but each time I come back to this site, I'm told that I'm not a subscriber.

Very tired, very irritable and very off - I'm going away tomorrow - I want my database or my damn money back NOW.
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Oldboy
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Dec 08, 2004
Posts: 10643
Location: Suffolk, UK

PostPosted: Sat Apr 08, 2006 9:12 am    Post subject: Reply with quote

Check out Robert's Posting here -
http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&p=208843#208843
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1135
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crossle
Occasional Visitor


Joined: Apr 07, 2006
Posts: 2

PostPosted: Sat Apr 08, 2006 9:43 am    Post subject: Reply with quote

Sorry Oldboy, not convinced. My Paypal account was £30 in credit after some refunds, and I can see the money has been paid out...

This has got to be the most overcrowded, user-unfriendly website I've ever come across...
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Oldboy
Pocket GPS Moderator
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Joined: Dec 08, 2004
Posts: 10643
Location: Suffolk, UK

PostPosted: Sat Apr 08, 2006 9:52 am    Post subject: Reply with quote

You could be having the same problem that someone has with their NoChex Account. See
http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&p=208661
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1135
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RobBrady
Frequent Visitor


Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Sat Apr 08, 2006 12:47 pm    Post subject: Reply with quote

Hi crossle,

Welcome to the forums. I've checked and you are a member.

Please make sure that you always use the main site www.PocketGPSWorld.com and not a mirror site. Your browser needs to accept cookies from our site. There is an issue (which we are addressing) with cookies when you use a mixture of www.pocketgpsworld.com, pocketgpsworld.com (without the www) and the co.uk sites.

On Internet Explorer you can clear your cookies using Tools/Internet Options/Delete Cookies.

Some ISPs store (cache) web pages so they don't always update immediately. 'Hard' refresh subscription/download page by pressing 'Control' on your keyboard whilst pressing the refresh/reload button on your browser.

Are you sure that your privacy settings are not set too high? Is your firewall blocking us? You should also have JavaScript enabled.

Please let me know if you are still having problems.
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Robert Brady
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RobBrady
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Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Sat Apr 08, 2006 12:58 pm    Post subject: Reply with quote

Actually, just noticed your BTInternet address.

I believe that they cache the web pages of very popular sites (we hover around the top 20,000) so they don't always update automatically. Someone correct me if I'm wrong.
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Robert Brady
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