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A13x Occasional Visitor
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Joined: Feb 24, 2006 Posts: 47
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Posted: Fri Feb 24, 2006 11:27 pm Post subject: NO GPs on tom tom 500 |
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I just purchased a tom tom 500, backed up and updated the firmware. I went to turn it on and everything seems fine but it stays on finding GPS signal and nothing happens after that.
Isnt it suppose to pick up GPS ? or does it use your mobile's GPS? I assumed it was a free service unlike road angel?
can anyone tell me what i am doing wrong? the device is charged has been on for 2 hours and ive been a couple of places with it |
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peterc10 Frequent Visitor
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Joined: Aug 21, 2005 Posts: 1761 Location: Kent, England
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Posted: Sat Feb 25, 2006 1:53 am Post subject: |
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One of two things probably.
You are not following the instructions - suggest a sit down and good look (I know us blokes think that instructions are for wimps but ....)
Or the unit may be faulty - in which case back to the supplier and demand either refund or replacement _________________ Peter
HTC Sensation
Sygic GPS for Europe (No more TT "support"!)
Copilot for USA
Bury CC9060 bluetooth car kit & Brodit mount |
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A13x Occasional Visitor
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Posted: Sat Feb 25, 2006 1:56 am Post subject: |
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the only instructions i get are power it up and turn it on for a couple of minutes. There were no insturctions on screen? it just doesnt seem to pick up any signal at all |
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A13x Occasional Visitor
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Joined: Feb 24, 2006 Posts: 47
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Posted: Sat Feb 25, 2006 1:56 am Post subject: |
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do you need to register it or even activate it? |
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mikealder Pocket GPS Moderator
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Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Sat Feb 25, 2006 9:31 am Post subject: |
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When it is trying to find the signal for the first time it could take a while during this time its best not to move the device and the best clean line of sight to the sky you can give it the better. Give it a good 20 mins before considering it faulty - Mike |
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peterc10 Frequent Visitor
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Joined: Aug 21, 2005 Posts: 1761 Location: Kent, England
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Posted: Sat Feb 25, 2006 11:56 am Post subject: |
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A13x wrote: | the only instructions i get are power it up and turn it on for a couple of minutes. There were no insturctions on screen? it just doesnt seem to pick up any signal at all |
Where did you buy it from? Was it a boxed product with instructions and manual. they may not be in paper form but could be on the accompanying CD. _________________ Peter
HTC Sensation
Sygic GPS for Europe (No more TT "support"!)
Copilot for USA
Bury CC9060 bluetooth car kit & Brodit mount |
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A13x Occasional Visitor
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Joined: Feb 24, 2006 Posts: 47
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Posted: Sat Feb 25, 2006 1:54 pm Post subject: |
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fully boxed with instructions, ive left it for an hour inside by the window with direct sight of the sky. |
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mikealder Pocket GPS Moderator
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Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Sat Feb 25, 2006 3:50 pm Post subject: |
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If this is inside a building then the unit can only see a very small percentage of the sky, the building will shield the signals from behind and to the sides, I sugest you take it outside, away from the buildings etc - and try again - Mike |
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