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javierspain Occasional Visitor
Joined: Feb 25, 2006 Posts: 3
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Posted: Sat Feb 25, 2006 5:26 pm Post subject: Activation code problems |
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Hi
I just downloaded a city map (las palmas de gran canaria) from the tomo tom go website.
I followed the instructions but when i have to input the activation code, it says is the wrong one!!!!!???
I have tried many times and im sure im puting the right one.
I actually have the Great Britain map (i live in England) but i thought i could buy the city map from Las Palmas de Gran Canaria without having the spanish map. Would this be the problem?????
Also i have got the latest update 5.420
Thanks for your help |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Sat Feb 25, 2006 5:30 pm Post subject: |
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Sorry if this is obvious, but you're not trying to put in the product code are you?
You need to input both the product code of the map and the device code of your TomTom into http://www.ttcode.com/ to get the activation code. |
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javierspain Occasional Visitor
Joined: Feb 25, 2006 Posts: 3
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Posted: Sat Feb 25, 2006 5:39 pm Post subject: |
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Yes i have done that.
Its in the final stage when i have to put the activation code in the tom tom go when the error message comes up |
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Oldboy Pocket GPS Moderator
Joined: Dec 08, 2004 Posts: 10642 Location: Suffolk, UK
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Posted: Sat Feb 25, 2006 9:19 pm Post subject: |
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It sounds like you'll have to email TT and get them to send you a Product Code that works. _________________ Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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TuurG Frequent Visitor
Joined: Nov 23, 2004 Posts: 454 Location: Haarlem, The Netherlands
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Posted: Sun Feb 26, 2006 3:15 pm Post subject: |
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javierspain wrote: | Yes i have done that.
Its in the final stage when i have to put the activation code in the tom tom go when the error message comes up |
And you are using the Las palmas activation code? NOT the GB activation code? _________________ GO1005
MGC GT 1968
MGB Cabrio 1973 |
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javierspain Occasional Visitor
Joined: Feb 25, 2006 Posts: 3
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Posted: Sun Feb 26, 2006 5:39 pm Post subject: |
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Its in the final stage when i have to put the activation code in the tom tom go when the error message comes up[/quote]
And you are using the Las palmas activation code? NOT the GB activation code?[/quote]
8O Silly me............
Is all sorted, thanks a lot for your help!!!!! |
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