Loss of microphone during a call.

Kevlynds · Occasional Visitor Joined: Jan 31, 2006 Posts: 4

I bought a TTGo 500 recently.
When I am using the blue tooth connection to make a call, all starts of OK.
During the conversation, I get people saying to me "hello, are you there" and I am replying but to no avail. This has happened on more than one call and the receiver tells me that all of a sudden it will sound like a loud hissing and they can't hear me. As the TTGo connects into the support bracket quite rigidly, I'd be suprised if it was down to a lose connection.
Is anyone else experiencing this or know what is the problem?

JLee · Posted: Wed Feb 01, 2006 3:51 pm Post subject:

Are you using the external microphone? If not I would recommend it. Also what phone are you using?

Kevlynds · Occasional Visitor Joined: Jan 31, 2006 Posts: 4

I'm using the microphone from the cradle support which should work.
The phone is a Nokia 6230.

JLee · Posted: Thu Feb 02, 2006 8:58 am Post subject:

To my knowledge the 6230 isn't supported, only the 6230i. Check TomToms web site.

chris_w · Posted: Thu Feb 02, 2006 10:12 pm Post subject:

Hi

The 6230 IS supported and should work fine.

I've had a problem with mine when it's accessing traffic at the same time it can't cope doing both things at once - also sometimes I get an echo.

Do you use traffic?
_________________
Thanks,

Chris

chris_w · Posted: Thu Feb 02, 2006 10:13 pm Post subject:

Also check what frimware you're on - V4.xxx is a little twitchy sometimes.

You might need a FW upgrade
_________________
Thanks,

Chris

Kevlynds · Occasional Visitor Joined: Jan 31, 2006 Posts: 4

I think my problem is possibly a faulty connection because sometimes if I move it about whilst docked, I can sometimes get a response.

chris_w · Posted: Fri Feb 03, 2006 10:40 am Post subject:

Possibly...... how long have you had it?

is it still under warranty?
_________________
Thanks,

Chris

gingernut777 · Posted: Fri Feb 03, 2006 11:01 am Post subject:

Kevlynds · Occasional Visitor Joined: Jan 31, 2006 Posts: 4

I only bought it at the start of January so I think i'm going to take it back.

chris_w · Posted: Fri Feb 03, 2006 3:36 pm Post subject:

Depending on where you got it from try and get a replacement as you might have to wait a while for a repair and you haven't had it that long.

I think it's something like within 28 days you are entitled to a replacement.

Hope this helps....
_________________
Thanks,

Chris

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