Interesting Jobs At TomTom

[SpeedCam]

http://www.tomtom.com/about/about.php?ID=3&Language=1&TT=upbknjdrrin2caucij3ucmv3g7

I like their job description for 'Customer Support Representative', if only it was like this :-

'You are responsible for providing first class, professional responses to customer enquiries that come in by email and by phone within agreed performance levels. Furthermore you take care of timely escalation of problems requiring further attention and daily reporting of new issues.

Candidate

We’re looking for colleagues with excellent technical customer support experience in either B2B or B2C environments. Also you have demonstrable affinity with high tech products. You’re a native speaker (both written and spoken level). Any additional languages would be an advantage. You have excellent communication skills (written and verbal) as well as a talent to establish good relationships with customers. Experience with customer support by e-mail and working with e-mail applications (such as RightNow/Eresponse, Kana) is an advantage. You’re a team player, enthusiastic, motivated and willing to learn.'

[amcluesent]

. Should that advert really be - "If you provide first class, professional responses to customer enquiries all well and good. If not, have you considered a job with TomTom?"

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