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Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - Fantastic response from TT customer support!

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Fantastic response from TT customer support!

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Nemesis1
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Joined: Aug 24, 2005
Posts: 170

Posted: Wed Oct 05, 2005 11:11 pm Post subject: Fantastic response from TT customer support!

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Just got this today in response to a question I submitted. I realy like the middle line!!!!

TomTom wrote:

Dear Mr **********,

I'm sorry you feel that way.
Please obtain the latest update from the website, this may remove some of the problems which you seem to have.
Version Navigator 5.10 Pocket PC
http://www.tomtom.com/support/support.php?ID=3&Language=1

Also note that the reduced features were warned about before you ordered the upgrade.
http://www.tomtom.com/shop/upgrade.php?action=pda&TT=24c1gfdpr3a396eflkedpm2n81#
(under the first "click here")
We are in fact, quite happy with the new features in our new release.
Once again, we are sorry for your dissatisfaction, hopefully the update will solve the issues.

With best regards,

The TomTom Customer Support Team

Yer gotta love em aint ya!!
So it does have reduced functionality and it is a downgrade, mmmm interesting.

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