no help from global poisitioning systems!

[humber]

since a brought a tom tom 3 wired gps bundle it has never worked so i had to pay to send back the gps receiver/power cable. they said they have swopped the receiver,but not the power cable so it still does not work. when i plug in the power cable there is no power to the receiver or the pda even though the green light is on. so what happens when i e-mail "GLOBAL POISITIONING SYSTEMS" they sent back four or five replys saying "RING TOM TOM" thats all they will say like a stuck record! i have tried so many times and you cannot get though to tom tom they are about the same. under the faulty goods act i think they should exchange the cable,after all they so took the money!!

[nicola]

Hi Humber,

I am sorry to hear that you have been having problems with the TomTom 3 wired bundle and that you have not been able to get the appropriate support. I would like the opportunity to look into this for you and try to get the problem resolved however I will need some further information to allow me to view your order history and contact you directly. Please can you email me directly providing your personal details, my email address is nicola.spence@yoonoo.co.uk

[humber]

A big thank you to Nicola and the technical team who sorted out my faulty goods in a very short time the parts that came back our spot on! thanks again for your quick service.

[Nords]

So the title should be editied to say 'help from...' rather than 'no help from...'?

[humber]

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