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HELP PLEASE

 
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riddler
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Joined: Jun 28, 2005
Posts: 70

PostPosted: Tue Jun 28, 2005 9:32 pm    Post subject: HELP PLEASE Reply with quote

I recently purchased a tom tom go 300,the problem i am having is the unit will not recognise any other sd card i put into the go,apart from the standard one which came with the go.I have trawled through the numerous posts but can find no answer to my problem!
What i failed to do was note down the device code when i first used the unit.It was purchased from Dixons,how do i retrieve this device code to enable me to get the activation code for the unit,to enable me to use a bigger sd card in the go.I have the product card which came with it.Any help will be much appreciated.
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Oldboy
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Joined: Dec 08, 2004
Posts: 10643
Location: Suffolk, UK

PostPosted: Tue Jun 28, 2005 9:44 pm    Post subject: Reply with quote

If you goto Change Preferences, tap the Arrow Head several times until you come to Show Version, the Device No. is the 1st line.

As to the problems with the SD card have a read of this thread to see if it will help.
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riddler
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Joined: Jun 28, 2005
Posts: 70

PostPosted: Tue Jun 28, 2005 10:03 pm    Post subject: Reply with quote

thanks for the prompt reply,your a gent gonna like using this site!
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riddler
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Joined: Jun 28, 2005
Posts: 70

PostPosted: Tue Jun 28, 2005 10:14 pm    Post subject: Reply with quote

Just one more question which i should have asked previously,i have now got the activation code but how do i get to the screen where i can input it on the go,thanks in advance!
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sgould
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Joined: Oct 05, 2004
Posts: 1320

PostPosted: Tue Jun 28, 2005 10:40 pm    Post subject: Reply with quote

If you need to put the activation code into the machine, it will ask you. Otherwise it should just work.

It sounds as if you have a faulty or wrong type of card. Do you have an Secure Digital (SD) card? If so, the GO should see it and you could, perhaps, reformat it (FAT32) and use it.

Check the label on the card, it could be that you have an MMC card (Multimedia card which looks the same and will fit, but it won't work.
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riddler
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Joined: Jun 28, 2005
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PostPosted: Tue Jun 28, 2005 11:04 pm    Post subject: Reply with quote

it,s actually a sandisk 256mb sd card,might just have to try another card maybe,thanks anyway.
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