Problems with GPS Assist (proma soft)

adventurer

I am having problems trying to get their registration code of promasoft to activate my registration on my GPS assist software.

The automated submit system to get your registration code does not work as well as most of the e mail links they provide.

Also if you look on their forum then you will also see that there are many other people having problems getting their registration codes off them.

They say it is a e mail spam problem, I don't think so as the submit button will only send you to a blank web page.

I did send them an e mail with my problem but they only told me to submit my transaction code via their site. Which I have told them, I have already tried this and it does not work.

They are not been very helpfull so far.

So at the moment I would be a bit carefull if you want to spend your money with them.

xda · Posted: Sun Mar 20, 2005 10:35 pm Post subject:

Have you sent an email to Jo at registration@gpsassist.net
Had the same problem as you when I registered it, had a reply back from Jo with the registration code within 24 hours.
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Graham.
TT Go720, App:9.510(1234792.1) OS:842337
GPS: V1.20, Boot: 5.5279, Home: V2.9.5.3093
Map: Europe V910.4892
Map: Europe_Truck V870.3421, Kingston 8GB SD
Nokia 925 Windows 8

trafcam · Regular Visitor Joined: 30/10/2002 11:57:49 Posts: 155

I don't know the site, but I have seen reports of issues when using Windows XP SP2 as the new security settings can cause some confusion with some web sites. Could this be why you have the problem?

adventurer · Posted: Mon Mar 21, 2005 10:46 am Post subject:

If this is causing the problem then gps assist is the only web site I have ever had a problem with.

I have sent Jo a couple of e mails asking for my registration code and that I am having problems with the submit link. Looking at GPS assists forums, it looks like there is am on going issue in relation to getting your registration code.

I will give Jo some time to deal with my problem before I make a final comment regarding their service.

Oh, i did have a look at your trafcam product. But I did not like how you would be on your navigator screen and then for that to stop and change to the camera warning screen and then back again.

I do like the idea of the little camera icons been on the navigator map as it gives me a reference point to look at that I can then relate this to the road ahead. If trafcam could do this then maybe a product I would consider buying.
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Tom Tom One Series 30 with TMC
Brodit Mount permanent mount

GlobalSat Bluetooth GPS - BT 338

Now IPhone 4 with Tom Tom

adventurer · Posted: Mon Mar 21, 2005 4:47 pm Post subject:

The one thing I must say about GPS assist is that it is a good program that works well with my Tom Tom three and is very user friendly and does what it says.

But, i'm still getting no replys from GPS assist.

Do they want to sell there great product or not?

I must say ive never walked into a shop where you can have a look at a product take it away and try it for 40 times but you are not allowed to buy it and when you do try to buy it no one answers the door.

Does anyone of the moderators on this forum have a good contact with this company or Jo that could enable me to get my registration number.

The worst thing is ive paid (well my wife has) for this software.

Hellllllllllllllllpppppppppppppp. Sad

_________________
Tom Tom One Series 30 with TMC
Brodit Mount permanent mount

GlobalSat Bluetooth GPS - BT 338

Now IPhone 4 with Tom Tom

adventurer · Posted: Tue Mar 22, 2005 2:29 pm Post subject:

Registration system still does not work.

They have not replyed to my further e mails.

No customer support, period.

I would warn people not to spend your money on this product. The product is good in trial, but you just won't get your registration code to be able to use it past its 40 use limit.

27 euros down the drain.
_________________
Tom Tom One Series 30 with TMC
Brodit Mount permanent mount

GlobalSat Bluetooth GPS - BT 338

Now IPhone 4 with Tom Tom

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