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Foci Occasional Visitor
Joined: Aug 19, 2007 Posts: 35 Location: Wiltshire
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Posted: Thu Apr 11, 2013 2:59 pm Post subject: Screen goes blank/freezes |
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I've been using the iphone app since it became available, now it is useless, it is ok for a few minutes then the screen goes black and freezes, if I restart the app the screen is blank apart from the GPS status top right and speed top left no grid list or tick/cross etc, I have the map set to never, deleted and reinstalled the app still no improvement, I'm running an iPhone 4S ios 6.1.3 latest app version.
I've had to download the tomtom speed cam app which is not ideal either.
Any tech advice would be appreciated or if there is a fix in progress ? |
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lbendlin Pocket GPS Staff
Joined: 02/11/2002 22:41:59 Posts: 11878 Location: Massachusetts, USA
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Posted: Thu Apr 11, 2013 7:55 pm Post subject: |
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After you deleted and re-installed the app, did you also just see the blank screen?
What happens if you restart the phone before launching the app? _________________ Lutz
Report Map Errors here:
TomTom/TeleAtlas NAVTEQ |
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Foci Occasional Visitor
Joined: Aug 19, 2007 Posts: 35 Location: Wiltshire
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Posted: Thu Apr 11, 2013 8:09 pm Post subject: |
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No it was ok, although the tick/cross had gone, pretty soon after the screen froze, closed the app restarted it and it was the white screen again - no list of upcoming cameras, no lines around the speed or the status, just the word legal bottom left corner, the speedo still worked ok the camera speed replaced the GPS status in the top right of the screen. |
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Foci Occasional Visitor
Joined: Aug 19, 2007 Posts: 35 Location: Wiltshire
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Posted: Thu Apr 11, 2013 8:11 pm Post subject: |
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Also tried to restart phone no luck with that either. |
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MaFt Pocket GPS Staff
Joined: Aug 31, 2005 Posts: 15146 Location: Bradford, West Yorkshire
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Posted: Thu Apr 11, 2013 9:53 pm Post subject: |
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Foci wrote: | No it was ok, although the tick/cross had gone, pretty soon after the screen froze, closed the app restarted it and it was the white screen again - no list of upcoming cameras, no lines around the speed or the status, just the word legal bottom left corner, the speedo still worked ok the camera speed replaced the GPS status in the top right of the screen. |
If it says 'legal' then it sounds like its trying to load the maps. If you go to settings and change the map view to always and back to never does that resolve it? |
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MaFt Pocket GPS Staff
Joined: Aug 31, 2005 Posts: 15146 Location: Bradford, West Yorkshire
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Posted: Thu Apr 11, 2013 9:57 pm Post subject: |
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Lutz. I can confirm this is a bug.
Set map to never.
See list of local cameras.
Tap home button (CanerAlert to background).
Put CamerAlert to foreground.
Screen goes black (night mode?) with no local cameras and the 'legal' link in bottom left.
Go to settings and change map view to always then back to never and the list shows again.
MaFt |
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Foci Occasional Visitor
Joined: Aug 19, 2007 Posts: 35 Location: Wiltshire
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Posted: Thu Apr 11, 2013 10:01 pm Post subject: |
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I've just done that and the list view is back, not used it out on the road yet, but will let you know how it goes. |
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Foci Occasional Visitor
Joined: Aug 19, 2007 Posts: 35 Location: Wiltshire
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Posted: Fri Apr 12, 2013 8:47 am Post subject: |
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Does this mean I have to do this every time I use the app or will doing it once fix it ?
If I set the maps to show ' near camera ' fix it ?
Is there a fix in progress for the bug ? |
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falkirk81 Pocket GPS Verifier
Joined: Jul 07, 2006 Posts: 1649 Location: Newcastle, England, UK
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Posted: Fri Apr 12, 2013 9:39 am Post subject: |
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MaFt wrote: | Lutz. I can confirm this is a bug.
Set map to never.
See list of local cameras.
Tap home button (CanerAlert to background).
Put CamerAlert to foreground.
Screen goes black (night mode?) with no local cameras and the 'legal' link in bottom left.
Go to settings and change map view to always then back to never and the list shows again.
MaFt |
+1 to the bug here too.
iPhone 4S with iOS 6.1.3
Steven _________________ Tomtom GO 1005 LIVE
iPhone 12 |
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MaFt Pocket GPS Staff
Joined: Aug 31, 2005 Posts: 15146 Location: Bradford, West Yorkshire
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Posted: Fri Apr 12, 2013 10:09 am Post subject: |
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Foci wrote: | Does this mean I have to do this every time I use the app or will doing it once fix it ?
If I set the maps to show ' near camera ' fix it ?
Is there a fix in progress for the bug ? |
It will need doing each time for now. Near Camera doesn't seem to be affected so maybe use that for now.
Now we are aware of it it will be fixed.
MaFt |
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