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MrDJ
Regular Visitor
Joined: Nov 18, 2006
Posts: 205
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 Posted: Sun Mar 18, 2012 3:41 pm Post subject: |
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| Andy_P wrote: | You've lost your postcodes files. It's not uncommon.
Download the latest postcode files onto your PC, from here:
http://www.tomtom.com/updates/zipcodes/Map_885/zip.zip
Find the downloaded archive file in Windows Explorer then right-click on it and select "Extract all"
That should produce a FOLDER called "zip" with four files inside.
Copy that entire folder onto the TomTom, using Windows Explorer.
(Do not copy the original downloaded file onto the TomTom, that won't work)
Your postcodes should now be OK. |
here we go again. yet another problem with the 930.
updated to 9.401 a few weeks back and a error showed up via home after it had downloaded. i think it said corrupt file or something like that. rebooted and it seemed to work ok but not used it on the road yet. the new layout is all there with 2D/3D buttons so must have loaded ok.
today i try to plan a route to thorpe park using poi. no location found. so i try a full post code search which shows the un named road in the list. i load that which takes about 4 minutes and then it says the same as the poi no route found.
ive now updated my post codes and also theme park poi but still getting the same thing. a full street name and address works which will be fine as you cant really miss thorpe park 
any ideas what could be giving me these hiccups.
thanks
jim |
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MrT
Frequent Visitor
Joined: Nov 14, 2003
Posts: 2143
Location: Surrounded by A1, M1 & M25
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| Posted: Sun Mar 18, 2012 5:30 pm Post subject: |
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Thorpe Park is a problem as there are many private roads around the car park and the map even shows the walkway to the island toll booths. There was a big discussion on this site here about 2-3 years ago and I seem to remember the concluion being that the one way restrictions were incorrect and confused the TTs. This is a map rather than an application error.
IIRC you can fix this by editing the turn and one way restrictions in the map.
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Drivelux |
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MrDJ
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Joined: Nov 18, 2006
Posts: 205
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| Posted: Sun Mar 18, 2012 9:16 pm Post subject: |
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thanks for that explanation MrT
much appreciated. |
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Guivre46
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Joined: Apr 14, 2010
Posts: 1262
Location: West London
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| Posted: Mon Mar 19, 2012 12:55 pm Post subject: |
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I'm assuming with these various problems, and a new routing algorithm apparently under test, we will see a 9.402 at some point?
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Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom |
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Greenglide
Lifetime Member
Joined: Apr 04, 2006
Posts: 295
Location: South East Northumberland, UK
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| Posted: Mon Mar 19, 2012 1:48 pm Post subject: |
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| Rickj2903 wrote: | | Greenglide wrote: |
The connection to the network is "instant" as per the system status screen but none of the live services are available (Google, traffic etc) are available until the traffic bar appears and it tries to connect.
At the very least the bar should appear immediately and show it is trying to do something. |
Yep that's exactly the same symptoms that I am getting on my 940.
And coincidentally I have had no update from TT either, even though they were suppposedly ringing me back on Tuesday afternoon........... I am  still waiting. |
Received a response to my support request on Friday - TT want to "repair" the device and want it returned.
Not sure that i trust them to attempt to fix it but worth a go.
I can check whether it is a simple change of SIM card!
_________________
TomTom Go 540 - V9.058, Map GB & Ireland 860.3101
TomTom Go 520T, V8.351, TTS V7, Map GB & Ireland 855.2884
Nokia 5800 with Google Maps & OVI Maps
Google Nexus One with Google Maps & NDrive |
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Greenglide
Lifetime Member
Joined: Apr 04, 2006
Posts: 295
Location: South East Northumberland, UK
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| Posted: Mon Mar 19, 2012 1:49 pm Post subject: |
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| Rickj2903 wrote: | | Greenglide wrote: |
The connection to the network is "instant" as per the system status screen but none of the live services are available (Google, traffic etc) are available until the traffic bar appears and it tries to connect.
At the very least the bar should appear immediately and show it is trying to do something. |
Yep that's exactly the same symptoms that I am getting on my 940.
And coincidentally I have had no update from TT either, even though they were suppposedly ringing me back on Tuesday afternoon........... I am still waiting. |
Received a response to my support request on Friday - TT want to "repair" the device and want it returned.
Not sure that i trust them to attempt to fix it but worth a go.
I can check whether it is a simple change of SIM card!
_________________
TomTom Go 540 - V9.058, Map GB & Ireland 860.3101
TomTom Go 520T, V8.351, TTS V7, Map GB & Ireland 855.2884
Nokia 5800 with Google Maps & OVI Maps
Google Nexus One with Google Maps & NDrive |
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clay
Occasional Visitor
Joined: Nov 18, 2006
Posts: 45
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| Posted: Thu Mar 22, 2012 9:38 am Post subject: |
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| I've not been using my device much lately, but just noticed since the update my speed cameras are not working & the option to find the address via speech is gone!! |
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G4GVB
Regular Visitor
Joined: Jan 04, 2006
Posts: 233
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| Posted: Thu Mar 22, 2012 9:55 pm Post subject: |
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Just put 9.401 on and the map pocketGPSWorld camera icons are just showing rubbish. Anyone else got this?
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GO 750 LIVE v9.430 - v8.753612 EU map
XL 350 MT v9.151 - v8.75366 US Map |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Fri Mar 23, 2012 11:28 am Post subject: |
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All 22x22 user-POI icons are getting "squashed" to fit inside a box by the new v9.401 software.
Until (if ever) they fix it, you need to use the 24x24 icons for the PGPSW cameras. A lot of people have been using them for some time already.
Get them HERE.
Once you have those installed, next time you do an update, you need to JUST replace the .ov2 files, leave the .bmps alone
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"Settling in nicely" ;-) |
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Greenglide
Lifetime Member
Joined: Apr 04, 2006
Posts: 295
Location: South East Northumberland, UK
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| Posted: Fri Mar 30, 2012 10:00 pm Post subject: |
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Well today was exciting  got me Go 540 back from TT after repair for the lengthy delay when connecting to live services.
Got concerned when the covering letter said that the device had been restored to factory image and I would need to update to the latest software using TT Home.
So it had Navcore 8.xx on it and live services connect "instantly". Updated to 9.43 and things were back to normal
They hadnt bothered changing the SIM card as I had suggested and it was the same device that they returned.
I assume all that was done was to reimage it and send it back.
I despair and have sent another suitable entry on the suppot case.
I will not give up on this - it is a matter of priciple now 
_________________
TomTom Go 540 - V9.058, Map GB & Ireland 860.3101
TomTom Go 520T, V8.351, TTS V7, Map GB & Ireland 855.2884
Nokia 5800 with Google Maps & OVI Maps
Google Nexus One with Google Maps & NDrive |
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Greenglide
Lifetime Member
Joined: Apr 04, 2006
Posts: 295
Location: South East Northumberland, UK
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| Posted: Fri Apr 27, 2012 12:17 pm Post subject: |
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TomTom support are doing a very good job of ignoring the case I had - not helped by the fact that if you do not respond within a couple of days it closes the request even if you are waiting for a device to be returned after "repair".
Do TT actually want any future business? I have my doubts and this forum looks as though the tumbleweeds will be coming soon with the vastly reduced number of posts compared from the "old days"
_________________
TomTom Go 540 - V9.058, Map GB & Ireland 860.3101
TomTom Go 520T, V8.351, TTS V7, Map GB & Ireland 855.2884
Nokia 5800 with Google Maps & OVI Maps
Google Nexus One with Google Maps & NDrive |
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Greenglide
Lifetime Member
Joined: Apr 04, 2006
Posts: 295
Location: South East Northumberland, UK
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| Posted: Wed May 30, 2012 3:31 pm Post subject: |
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After ignoring my support request since the end of March TT replied last week accepting that "the device should be acting like this" and UPS came on Tuesday to take it to Netherlands for a repair.
Whether the Netherlands can actually make a Go x40 connect to Live Services on Navcore 9.xx is anybody's guess but it is good for a laugh
Problem is by the time this gets resolved one way or another the Live Subscription will have expired!!
About to dig out my 720T with old maps and radio based traffic 
_________________
TomTom Go 540 - V9.058, Map GB & Ireland 860.3101
TomTom Go 520T, V8.351, TTS V7, Map GB & Ireland 855.2884
Nokia 5800 with Google Maps & OVI Maps
Google Nexus One with Google Maps & NDrive |
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