|
|
 |
 |
 |
 |
We need your feedback
Article by: Darren Griffin
Date: 19 Nov 2009
 We take great pride in our website, the quality of the speedcam data and our Newsletter. But we won't rest on our laurels so we need to know what we can do to make it better?
There is no-one better placed to tell us what we could improve than you, our customers!
So get typing and let us know what we can do to make the PocketGPS experience better? There are some things that we're stuck with but where possible we like nothing more than correcting little 'features' that annoy or frustrate you and which we can resolve.
Although there are only four of us we take huge pride in the quality of our service, those of you who have contacted us with account or subscription issues will know that we react quickly and resolve most issues within a few minutes. There aren't many companies you can say the same thing of.
But if there are issues we cannot help if you don't tell us. So get typing and tell us what we can improve or even what we do well, we like a little prise now and again too!
| Comments
|
 Posted by Steven-f on Thu Nov 19, 2009 9:58 am |
 |
Great website but some things are too hard to reach easily - how about a page with the most popular links (ie POIs, icons, etc)
Also on the RSS feed, how about a brief bit of test so that you don't always have to go in to find out what the artivcle is about?
|
|
| Posted by zebsogo on Thu Nov 19, 2009 10:10 am |
|
| Steven-f Wrote: | Great website but some things are too hard to reach easily - how about a page with the most popular links (ie POIs, icons, etc)
Also on the RSS feed, how about a brief bit of text so that you don't always have to go in to find out what the artivcle is about? |
I agree with steven. I use Apple Mail and have a number of RSS feeds and all of them have at least a paragraph on the news story PGW only has "Read More....." So at least a little bet of the story would be useful and wet the appetite to read more
--
Navigon 92 Premium Live,TomTom Go 6000,Garmin 2699 LTM-D and a TomTom Go 1005 Live ( For the wife )
|
|
| Posted by Darren on Thu Nov 19, 2009 12:38 pm |
|
Click Free POIs & More and you'll find links to all those topics.
Darren Griffin |
|
| Posted by sailorman on Thu Nov 19, 2009 7:18 pm |
|
The "Free POIs" download area is very slow and tempermental. If it could be made more reliable, it would be a lot better. You cannot beat the camera download site for usability though. Keep up the good work. 
|
|
| Posted by cn1701 on Fri Nov 20, 2009 9:27 am |
|
Lack of secure (SSL) login has always been a concern of mine.
|
|
| Posted by Darren on Fri Nov 20, 2009 9:28 am |
|
| cn1701 Wrote: | | Lack of secure (SSL) login has always been a concern of mine. |
Given we're not securing any personal details, financial information etc then SSL is rather overkill wouldn't you say?
I'm keener on security than most but I don't see that we need SSL here!
Darren Griffin |
|
| Posted by M8TJT on Fri Nov 20, 2009 9:40 am |
|
| Darren Wrote: | | Given we're not securing any personal details, |
Surely you don't mean that our personal details are not held securely 
|
|
| Posted by Darren on Fri Nov 20, 2009 9:48 am |
|
| M8TJT Wrote: | | Surely you don't mean that our personal details are not held securely |
We don't hold ANY personal details.
Darren Griffin |
|
| Posted by M8TJT on Fri Nov 20, 2009 9:51 am |
|
Ahh, I see 
|
|
| Posted by cn1701 on Fri Nov 20, 2009 10:03 am |
|
| Darren Wrote: | | cn1701 Wrote: | | Lack of secure (SSL) login has always been a concern of mine. |
Given we're not securing any personal details, financial information etc then SSL is rather overkill wouldn't you say?
I'm keener on security than most but I don't see that we need SSL here! |
I can say I am more paranoid than most people. 
When I am on the road and need to update the camera DB I usually connect to my home machine via VPN over public unsecured WiFi then proxy login/download, rather than having login/download sent unencrypted over the air.
As we can be banned for DB piracy I see SSL login and DB download as necessary, but then maybe I'm too paranoid....
|
|
|
| Click here to view more comments... |
|
 |
|
|
 |
 |
 |
 |
|
|
until I found the 'Search for all terms' checkbox 
