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Pocket GPS World :: View topic - ANOTHER "critical" TTHome update!
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ANOTHER "critical" TTHome update!
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johnnym100
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Joined: Apr 17, 2006
Posts: 85
Location: Hampshire/Surrey Border

PostPosted: Tue Sep 17, 2019 7:42 pm    Post subject: Reply with quote

TomTom goosed their latest update to Home for OS X.

"A critical update is being downloaded" (or similar text) but Home can't download it and flagging an error, basically masking the current app unusable. Another drawback of forcing updates.

TT Support aware:
https://discussions.tomtom.com/en/discussion/comment/1670845/#Comment_1670845
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justbrowsing
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Joined: Nov 10, 2011
Posts: 628

PostPosted: Thu Sep 19, 2019 10:31 am    Post subject: Reply with quote

Apparently now "resolved" according to their Community Manager although no apology, no explanation, no detail what/how it's been "resolved" etc etc



So (sadly, typically) inefficient/indifferent to their customers

"yup, sorted"
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johnnym100
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PostPosted: Tue Nov 12, 2019 6:18 pm    Post subject: Reply with quote

After a protracted email exchange with TT Customer Support, they have acknowledged that there is a problem with TT Home on Mac OS X where users have a map on a microSD card (but HOME can't see it). It's with the developers for a fix. ETA unknown.
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justbrowsing
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PostPosted: Tue Nov 12, 2019 8:58 pm    Post subject: Reply with quote

The 12th of Never or even post-Brexit (whenever THAT happens!) Wink
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DennisN
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PostPosted: Tue Nov 12, 2019 10:12 pm    Post subject: Reply with quote

I’ll take “never” for Brexit please.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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justbrowsing
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PostPosted: Wed Nov 13, 2019 9:06 am    Post subject: Reply with quote

Nooooo; the sooner the better! Bring it on Smile
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DennisN
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PostPosted: Wed Nov 13, 2019 10:28 am    Post subject: Reply with quote

Forgive them Father, they know not what they do.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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arfurdent
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Joined: Mar 05, 2006
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PostPosted: Wed Nov 13, 2019 1:22 pm    Post subject: Reply with quote

do you seriously expect TomTom do do anything on TomTom Home. They are working hard to make any devices using Home defunct

Last edited by arfurdent on Thu Jan 09, 2020 9:20 am; edited 1 time in total
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johnnym100
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PostPosted: Wed Dec 25, 2019 7:38 am    Post subject: Reply with quote

Has anyone got the latest version of TomTom Home for OS X to run?

Now split into two versions: up to El Capitan, and Sierra & later.

The Sierra & later version won't even launch on my Mac.
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justbrowsing
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PostPosted: Wed Jan 08, 2020 12:55 pm    Post subject: Reply with quote

Here we go AGAIN! Another forced update!

2.2.0.7.1292

... NOW the announcement:-
https://discussions.tomtom.com/en/discussion/1120375/new-version-of-tomtom-home-released
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johnnym100
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PostPosted: Fri Jan 10, 2020 11:03 am    Post subject: Reply with quote

.....and lets have a look at that update: v2.20.10.1275

1) It now needs Java Development kit and installs that for you. I had lived without Java for several years as to my mind its a resource hog and an avenue for nasties to exploit your system

2) It also installs the Xcode debugging tool (which software shouldn't do on a public release), so expect the odd "Sampling Tools needs to take control of another process" and username & password request (which I cancel).

3) its downgraded my TomTom NavCore application from v9.541 (with WNRO fix) to v8.371

4) it still can't see my microSD card, even though it can see the map on it! So I remain unable to update my Europe map from v10.15 on my Go940 Live. That's over a year now.....

On the plus side, at least it launches! (unlike the previous version).

I dispair.
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superplum
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Joined: Jan 31, 2009
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PostPosted: Fri Jan 10, 2020 11:34 pm    Post subject: Reply with quote

justbrowsing wrote:
Here we go AGAIN! Another forced update!

2.2.0.7.1292

... NOW the announcement:-
https://discussions.tomtom.com/en/discussion/1120375/new-version-of-tomtom-home-released


Got it, so my XL Classic is now working again but my question is "why has it taken so bl**dy long for TT to sort the problem?" Whatever happened to testing before publishing. Absolutely disgraceful!
Angry Angry Angry
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DennisN
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PostPosted: Sat Jan 11, 2020 11:21 am    Post subject: Reply with quote

superplum wrote:
Whatever happened to testing before publishing.

I hate to sound superior, but us elderlies would never ask that question where TomTom is concerned - we're hardened to it!!!
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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M8TJT
The Other Tired Old Man
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PostPosted: Sat Jan 11, 2020 2:07 pm    Post subject: Reply with quote

But still pretty disgraceful Dennis. Very Happy
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DennisN
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PostPosted: Sun Jan 12, 2020 9:05 am    Post subject: Reply with quote

Yes, but nowhere near as disgraceful as Brexit.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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