Lifetime map Updates in the UK?

cjyoung · Posted: Sun Dec 04, 2011 4:48 pm Post subject: Lifetime map Updates in the UK?

I've owned a TomTom 910 from when they first came out in the UK and have been very pleased with it. However I'm now changing to a modern sat-nav with improved guidance and am looking at something like the 825 Live. Unfortunately I've not seen an option in the UK for lifetime map updates yet as there is for the Garmin models, which is a big negative point as far as ongoing cost is concerned.

Are TomTom going to make lifetime map updates available in the UK in the very near future to help me keep TomTom models on my shopping list?
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Garmin 2569LMT-D s/w 8.80 + Western Europe map 2019.10
Gamin Dakota 20 s/w v5.80 + maps from http://openmtbmap.org/

dhn · Posted: Sun Dec 04, 2011 5:18 pm Post subject:

You'd have to ask TomTom why only North Americans get the opportunity to have Lifetime Maps on many models, but not Europeans.
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David

cjyoung · Posted: Tue Dec 06, 2011 11:52 am Post subject:

Have been on to TomTom UK about Lifetime Map updates and got the following disappointing response:
"We do not yet have a date when the Lifetime Map Update Service you are asking about will be available.
For further information of when our products are available, please ensure that you have registered to receive the Newsletter via your account. Please click on Support / My Profile and tick the options to receive the Newsletter.
You will be notified by e-mail of when our latest products, maps and services will be launched."
So waiting for the Garmin 2595LMT to become available in the new year and will probably jump ship like many others if TomTom haven't got their act together with something like an "825LMT" in the UK by then.
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Garmin 2569LMT-D s/w 8.80 + Western Europe map 2019.10
Gamin Dakota 20 s/w v5.80 + maps from http://openmtbmap.org/

IanS100 · Posted: Tue Dec 06, 2011 12:59 pm Post subject:

I think you'll be waiting a very long time before TomTom intoduce this to the UK. They charge us for updates because they can & they're not going to throw away this revenue source without good reason, regardless of how meagre it actually is!
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Galaxy Note 4 / TomTom GO : CamerAlert : CoPilot

cjyoung · Posted: Tue Dec 06, 2011 1:28 pm Post subject:

I'm certainly not holding my breath on this one. I do wonder how long TomTom will stick without an inclusive map update option given the competition from Garmin. I guess it depends on how many people switch away from TomTom to Garmin - if TT volumes drop I guess at some point they will have to bite the bullet to try and regain market share in the UK.
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Garmin 2569LMT-D s/w 8.80 + Western Europe map 2019.10
Gamin Dakota 20 s/w v5.80 + maps from http://openmtbmap.org/

IanS100 · Posted: Tue Dec 06, 2011 3:13 pm Post subject:

Common sense and customer service has never been a TomTom strong point so in the face of a falling market share they are more likely to simply drop more features and incease prices in order to recoup lost profits Shocked

cjyoung · Posted: Tue Dec 06, 2011 3:19 pm Post subject:

technik · Posted: Tue Dec 06, 2011 8:23 pm Post subject:

andy-c1 · Posted: Sun Dec 11, 2011 10:07 am Post subject:

I just don't understand why they have 4 updates a year 3 would be better 2 would be ideal + then they could have some data about correct speeds which also gets reset back to old versions unless you make a mistake
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TomTom 5001

HummerUK · Posted: Sun Dec 11, 2011 10:44 pm Post subject:

I see I have an email offer for 2 years of updates for £33.75 but even then you have the cost of live services every year to take into account.

Only UK & Republic Of Ireland and I have a 1005.

HummerUK

IanS100 · Posted: Mon Dec 12, 2011 11:41 am Post subject:

2216 · Regular Visitor Joined: Dec 10, 2005 Posts: 245

If it was free I would be satisfied with one update a year. But why would TT want that? Loose thier revenue, it would make them cry big time. Smile

technik · Posted: Mon Dec 12, 2011 10:20 pm Post subject:

xtraseller · Posted: Mon Dec 12, 2011 11:25 pm Post subject:

I agree, monthly updates would be good, weekly great - and daily, on the fly updates perfect
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jonbaker12345 · Regular Visitor Joined: Jan 19, 2011 Posts: 115

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