Hi! We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
But as we’re losing ad-revenue from this then why not make a donation towards website running costs?. Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!
Yep that's the same with a lot of the OX postcodes and the WD ones, not to mention a whole bunch of others. Not really a good excuse for that, unless the P.O. are charging an arm and a leg for the database. Even then, if you purchase the Great Britain map, it seems to me you're paying a fair bit more for much less coverage than if you bought the maps of Europe?
Typical. If you compare it Germany or France then yes. But of course, the Benelux disc will have even less than the UK.
Joined: 10/09/2002 17:13:17 Posts: 176 Location: United Kingdom
Posted: Tue Jun 29, 2004 8:57 am Post subject:
anarchy-inc wrote:
Mark R Penn wrote:
. . . the tone of the reply from TomTom was NOT customer friendly.
What part of thier reply was not friendly?
As I said, the tone.
Words like "we understand how frustrating it can be to find an inacuracy........", or "we appologise for the error......." might have helped. There was no hint of regret that the data was causing their customer (and remember, if one complains, you can take it as red that 100 feel the same but can't be bothered) to be dissatisfied.
As a one off example, I'd put it down to language, or a bad day, but it's not - the whole attitude that TomTom project is one of "we're big, we're growing, we've got your money, so like it or lump it". I'll give them the benefit of the doubt and concede that it's not deliberate, or even any deeper than the public face of the company, but they do need to look long and hard at how they communicate.
Posted: Today Post subject: Pocket GPS Advertising
We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?. Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!
All times are GMT + 1 Hour Goto page Previous1, 2, 3
Page 3 of 3
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!
Hi! We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
But as we’re losing ad-revenue from this then why not make a donation towards website running costs?. Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!
Forum FAQ
Search
Usergroups
Profile
Log in for private messages
Log in
