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TomTom major server crash?
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jalan
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PostPosted: Tue Aug 24, 2010 3:26 am    Post subject: TomTom major server crash? Reply with quote

Something isn't working very well tonight.....The www.tomtom.com website returns a 503 Service Unavailable error message. TomTom Live Services quit working tonight with an Error 1001 message. Something is broke.....
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PaulB2005
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PostPosted: Tue Aug 24, 2010 10:23 am    Post subject: Reply with quote

@ 3:26 am ??

Probably server maintainance.....
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jalan
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PostPosted: Tue Aug 24, 2010 1:32 pm    Post subject: Reply with quote

It wasn't 3:26am in the US. It was between 6:26pm and 9:26pm depending on your timezone in the US. If in California it would have been right in the middle of the evening rush hour.
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MrT
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PostPosted: Tue Aug 24, 2010 2:56 pm    Post subject: Reply with quote

Being a European company they probably thought for their maintenance it would be better in the small hours in Europe.
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Seamaster
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PostPosted: Tue Aug 24, 2010 5:19 pm    Post subject: Reply with quote

jalan wrote:
It wasn't 3:26am in the US. It was between 6:26pm and 9:26pm depending on your timezone in the US. If in California it would have been right in the middle of the evening rush hour.


That'll teach you to live in the arse-end of nowhere. Laughing
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Darren
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PostPosted: Tue Aug 24, 2010 7:00 pm    Post subject: Reply with quote

jalan wrote:
It wasn't 3:26am in the US. It was between 6:26pm and 9:26pm depending on your timezone in the US. If in California it would have been right in the middle of the evening rush hour.

It would help us if you added your location to your profile.
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Darren Griffin
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M8TJT
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PostPosted: Tue Aug 24, 2010 7:36 pm    Post subject: Reply with quote

Darren wrote:
jalan wrote:
It wasn't 3:26am in the US. It was between 6:26pm and 9:26pm depending on your timezone in the US. If in California it would have been right in the middle of the evening rush hour.

It would help us if you added your location to your profile.
What about Seamaster? Confused
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DaveNN
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PostPosted: Wed Feb 23, 2011 4:10 pm    Post subject: Reply with quote

PaulB2005 wrote:
@ 3:26 am ??

Probably server maintainance.....


I've just had Error 1001 (SIM Card Fault) on a new TomTom750 LIVE straight out of its box.
Having spoken to TT Customer Support, it's a 'known problem'.
The way it was explained to me it's almost as if it's 'pot luck' if a new unit suffers from this fault or not.



However, Amazon have already sorted a replacement & will be with me in a day or so!
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Darren
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PostPosted: Wed Feb 23, 2011 4:18 pm    Post subject: Reply with quote

You've posted this to a nearly year old thread?
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Darren Griffin
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PaulB2005
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PostPosted: Wed Feb 23, 2011 4:41 pm    Post subject: Reply with quote

Also isn't it the the problem we have a fix for?
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PaulB2005
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PostPosted: Wed Feb 23, 2011 4:51 pm    Post subject: Reply with quote

The fix seems to be to switch the unit off (maybe after totally draining the battery) and then driving at least 2 or 3 miles with the unit off. Switch on and wait.
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DaveNN
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PostPosted: Wed Feb 23, 2011 5:17 pm    Post subject: Reply with quote

Darren wrote:
You've posted this to a nearly year old thread?


I know...but I couldn't find any other reference to this issue.
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DaveNN
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PostPosted: Wed Feb 23, 2011 5:18 pm    Post subject: Reply with quote

PaulB2005 wrote:
The fix seems to be to switch the unit off (maybe after totally draining the battery) and then driving at least 2 or 3 miles with the unit off. Switch on and wait.


Thanks Paul,
I'll try that if the next one does the same...
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Darren
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PostPosted: Wed Feb 23, 2011 5:37 pm    Post subject: Reply with quote

DaveNN wrote:
I know...but I couldn't find any other reference to this issue.

Ah ok, I wondered if you had meant it for another thread.
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PaulB2005
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PostPosted: Wed Feb 23, 2011 5:45 pm    Post subject: Reply with quote

DaveNN wrote:
Darren wrote:
You've posted this to a nearly year old thread?


I know...but I couldn't find any other reference to this issue.


?? If you did a search for "1001" there are two threads in the top ten results that specifically mention the error message in the subject title!! Always would a quick search on keywords before posting.
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