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Rac 400 sync problem

 
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stokie1863
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Joined: Jul 07, 2010
Posts: 3

PostPosted: Wed Jul 07, 2010 7:19 pm    Post subject: Rac 400 sync problem Reply with quote

Hi all
I’ve just brought the RAC 400 satnav. The problem I’ve got is that it doesn’t sync with my pc. I’m running windows 7 ultimate and is saying that the there isn’t any drivers for it. I’ve installed route 66 and windows mobile device centre with no luck.
Please can someone help me.

Cheers Stokie
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Wed Jul 07, 2010 7:23 pm    Post subject: Reply with quote

What happens if you run the Route 66 desktop application on the PC but running under XP Compatibility mode?? - This often fixes such issues.

Right click the desktop icon then sleect "Properties" click the Compatibility tab and use the dropdown box to select Windows XP (SP2) - Mike
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stokie1863
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Posts: 3

PostPosted: Wed Jul 07, 2010 8:07 pm    Post subject: Reply with quote

Mike

I dont seem to have that option when I right click then Properties all i get is taskbar,start up menu and toolbars.
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PaulB2005
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Location: Durham, UK

PostPosted: Wed Jul 07, 2010 9:42 pm    Post subject: Reply with quote

What are you right clicking on?
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PaulB2005
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PostPosted: Wed Jul 07, 2010 9:47 pm    Post subject: Reply with quote

I don't think compatibility mode with work here. I works ok with programs most of the time but drivers might be a different issue.

As you have Win7 Ultimate can you try the XP Mode? See https://www.microsoft.com/windows/windows-7/features/windows-xp-mode.aspx
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stokie1863
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PostPosted: Thu Jul 08, 2010 9:47 pm    Post subject: Reply with quote

Hi I've got windows xp mode to work and have reinstalled route 66 but still can't get the pc to recognize the satnav via the usb port. Is the anything else I can try?
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mikealder
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PostPosted: Thu Jul 08, 2010 10:46 pm    Post subject: Reply with quote

Try connecting the USB cable to a port on the rear of the PC as these are often more reliable than front mounted sockets, if you are using a rear socket try a different USB cable - Mike
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