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920 not recognized

 
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alwyn1
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Joined: Feb 04, 2006
Posts: 22

PostPosted: Sun Oct 04, 2009 9:55 am    Post subject: 920 not recognized Reply with quote

Greetings ye fonts of all knowledge Tomtom related.
Since last week my when plugging my 920 into the desktop computer to update mapshare etc the computer comes up with a " unrecognised usb device" box. Been very busy I thought I'd sort it out when I had time. I've tried to fix it to no availe. I've plugged the 920 into my laptop and lo and behold it doesn't recognise it either. the only thing I haven't tried is to restore it to pre last week. Before I do that any ideas as to why this should suddenly happen?
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alwyn1
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Joined: Feb 04, 2006
Posts: 22

PostPosted: Sun Oct 04, 2009 12:24 pm    Post subject: Reply with quote

Panic over, have sorted it.
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Sun Oct 04, 2009 12:31 pm    Post subject: Reply with quote

Usually a pin reset solves the problem. Is that what you did?
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Sun Oct 04, 2009 2:06 pm    Post subject: Reply with quote

It's always nice if you can say what you did to sort out the issue.... Otherwise anyone arriving here with the same problem after doing a search is left none the wiser!
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