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Postcode Navigation

 
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shakey707
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Joined: Nov 18, 2006
Posts: 3

PostPosted: Tue May 26, 2009 9:40 am    Post subject: Postcode Navigation Reply with quote

Hi All, Have a TomTom 730, with Western and Central Europe map 2GB V 825.2157, App 8.350 (9980/040301)

My problem is when out and about I can navigate via postcode no problem.
When TomTom is connected to PC using TomTom Home useing: Operate My Go - Navigate to - Address - Postcode - I am unable to type anything into the postcode search ?

Have had a Tomtom 510 recently and this worked without a hitch.

Any ideas ??

shakey707
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Tue May 26, 2009 9:48 am    Post subject: Reply with quote

Welcome to the forum, if you connect the device to your PC and use Windows Explorer to view the drive letter associated with the TomTom you will find a folder named "zip" double click that and there should be four files in the folder, if these are missing then this is what is wrong with the device.
You can use Home to add the postcode data but its easier to manually download the files from Oldboys web site Here and add the files to the zip folder using Windows explorer - Mike
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shakey707
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Joined: Nov 18, 2006
Posts: 3

PostPosted: Tue May 26, 2009 6:57 pm    Post subject: Reply with quote

Hi mikealder, Have checked in Windows Explorer and the 4 files are all present and correct. ?
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Tue May 26, 2009 7:05 pm    Post subject: Reply with quote

When you tap Navigate To/ Address/ Postcode there needs to be a Union Jack flag near the top right corner for it work correctly, if there is any other flag displayed tap it to select the United Kingdom then it should work - Mike
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shakey707
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Joined: Nov 18, 2006
Posts: 3

PostPosted: Tue May 26, 2009 7:13 pm    Post subject: Reply with quote

The Union Jack is there, but still no joy.
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Mon Jun 01, 2009 7:22 pm    Post subject: Reply with quote

Hi, sorry for delay in replying... hope you're still around!

It's a bug in Home - you need to use the shift key to enter the first letter of the postcode.
Strangely, you don't need it for subsequent letters, and you can't use Caps Lock instead either!
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Mon Jun 01, 2009 8:36 pm    Post subject: Reply with quote

Andy_P wrote:
It's a bug in Home - you need to use the shift key to enter the first letter of the postcode.

I never even noticed this was a Home related issue - I only ever use that rubbish on the PC when I really have to so its no wonder I haven't seen this issue Wink - Mike
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